Brook Lee (李昀臻)
Software Product Manager | B2B SaaS | UX Research | Actively seeking for product/project manager position
Reliable, enthusiastic, and always ready to lend a hand, I thrive in a team environment and believe in “going above and beyond” to ensure project success.
I 100% love my job as a software product manager, which provides me with opportunities to collaborate with experts from various functional teams and participate in every stage of the software product's lifecycle. I am particularly dedicated to developing data-driven product roadmaps through market surveys and competitor analysis.
Beyond my professional pursuits, I'm fueled by boundless energy to explore the wonders of nature. Whether it's the majesty of mountains, the serenity of the ocean, or the vibrant creatures that inhabit our world, I find inspiration and joy in connecting with the natural world.
Feel free to reach out for a discussion about building an impactful software product, or even a badminton competition invitation is welcome also!
Experience 工作經歷
Oct. 2020 - Jun. 2023
Product Manager Synology
The Product Owner of start-up projects, C2 Hybrid Share and Synology Store, and the Release Manager of DSM with 600M+ global users!
- Led a collaborative effort to expand the Synology Store eCommerce platform from the US to 27 additional countries in the EU and UK within a span of 6 months.
- Implemented an effective go-to-market strategy for Hybrid Share, resulting in 2 impactful customer success stories and a 31% sales increase within a year.
- Successfully managed schedules and resources for 4 software projects concurrently, ensuring timely delivery.
- Conducted comprehensive competitor analyses of 4 companies, leveraging the findings to create insightful 1-year functional roadmaps.
- Demonstrated a commitment to customer service by providing practical solutions promptly, resulting in a reduction of weekly inquiries from 20+ to just 3.
- Streamlined software release processes, optimizing time-to-market efficiency.
Sep. 2018 - Aug. 2020
Administrative Assistant National Chengchi University
- Reimbursement
- Activities arrangement
- Document processing
Jul. 2018 - Aug. 2020
Research Assistant National Chengchi University
- Search for academic literature, prepared for reports or presentations
- Mentor groups of 50+ students in facilitating their understanding of HCI, design thinking and process
- Take part in the Ministry of Education's project for "Programming Learning for University Students", which aims at improving the information & technology literacy of students without CS-related backgrounds, preparing the 5 units of teaching materials about JavaScript
Jul. 2017 - Jul. 2017
Intern National Taiwan University
- Analyzed 30k users' records to assess the renewal plan of journal subscriptions.
Education 學歷
National Chengchi University
Human Computer Interaction
2018 - 2020
National Taiwan University
Information Science/Studies
2014 - 2018
Umeå University
Education
2016 - 2017
Certificate 資格認證
Start the UX Design Process: Empathize, Define, and Ideate
Coursera
2P6A5EEYB9ZE
發照日期 十二月 2021 · 永久有效
Build Wireframes and Low-Fidelity Prototypes
Coursera
ENYH9XCBZEWK
發照日期 十二月 2021 · 永久有效
Foundations of User Experience (UX) Design
Coursera
AR8H3W2S8PXY
發照日期 八月 2021 · 永久有效
Fundamentals of Digital Marketing Certification
WVB V3G XG3
發照日期 一月 2019 · 永久有效
