Chad Greenslade
IT Delivery Consultant
United States
Client-focused, value-oriented, innovative and entrepreneurial leader with proven results in building IT project & service management teams & organizational practices. Driven self-starter with a passion for people & technology. Servant leader skilled at cultivating relationships & building influence. Highly organized, analytical thinker with demonstrated results in delivering complex technical solutions across multiple platforms.
Work Experience
Delivery Manager
Catapult Systems
February 2019 - Present
Irving, Texas, USA
Direct the technical delivery of professional services consulting engagements, serving clients in a variety of industries and sectors to enable business solutions built on Microsoft technologies. Specific responsibilities include Statement of Work (SOW) drafting, resource allocation, deliverable review, hiring, team management, client relationship management, issue management, and budget management.
Consultant
IT PMO Consulting
February 2018 - Present
Frisco, TX, USA
Delivering Value through Practical IT Service Delivery Methodologies | Measuring Success through Meaningful KPIs | Partnering to Develop Tailored IT Process Frameworks | Transforming the Culture by Eliminating Non-Value Add Activities | Building Repeatable & Auditable IT Delivery Practices | Driving Adoption of IT Project & Service Management Disciplines | Building World-Class IT Project & Service Management Teams | Delivering Returns on Technology Investments
IT Director, Corporate Services
EmployBridge
August 2018 - January 2019
Irving, Texas, USA
Fulfill strategic, operational, and tactical responsibilities for IT products & services aligning to the infrastructure, operations, support, colleague communications, human resources, legal, risk, and colleague training business outcomes. Develop product road maps, visions, and backlogs with supporting prioritization and demand management activities. Provide production and operational level support, data analytics, troubleshooting, and escalation. Chair the product line’s steering committee. Provide management and oversight of project teams, project managers, and scrum masters. Serve as the “trusted adviser” and primary point of contact to business line executives and senior leaders.
Vice President, IT
Cardtronics, Inc.
May 2015 - May 2018
Frisco, Texas, USA
Designed, built-out, and led the world-class, cross-functional, enterprise IT PMO, ensuring all strategic, interrelated programs, projects, and associated planning & governance processes were aligned from inception to completion. Provided ownership, accountability, tactical and strategic leadership for the on-time and on-budget delivery of approximately sixty-five (65) concurrent capital and operational projects, from concept to completion, including product development, infrastructure maintenance / upgrades, and various software development initiatives spanning all business lines within the company. Hired, trained, mentored, and coached FTE executing a Capital (CapEx) budget of $50MM in annual project expenditures and a PMO departmental Profit & Loss (P&L) CapEx / OpEx annual budget of $1.5MM.
Education
1998 - 2003
The University of Texas at Arlington
CRCJ, INSY
Magna Cum Laude
Dean's List
Skills
Delivery Processes Tailored to Business | Customized Roadmaps, Strategies, and Prioritization Frameworks | Agile Transformations | Process Maturity Assessments | IT Environment Assessments | PMO & ITSM Development | ITIL Version 3 Incident, Request, Problem, Change, & Release | IT Service Management (ITSM), Metrics, & Reporting | Technical Product Ownership | Demand Management | Change Management | Relationship Management | Project, Program, & Portfolio Management | Sponsor, Client, Stakeholder, & Resource Management | Estimation, Capital, & Budget Administration | Project Scheduling, Work Breakdown Structure, & Plan Management | Vendor & Contract Administration | Risk Identification & Mitigation | Issue Management | Executive Presentations | PMI Standards & Methods | Waterfall SDLC | Agile / Scrum / Kanban | PRINCE2 | ServiceNow
