Chad Greenslade
PMP, SSM, CSM, ITIL, PRINCE2
United States
Practical Technical Delivery Director, Lead, Project, Program, and PMO Manager with experience driving significant growth and transformation through strategic IT solutions. Expert in managing complex projects, aligning technical delivery with business objectives, and enhancing operational efficiency. Skilled in Agile & PMI methodologies, client relationship management, and resource allocation, consistently delivering high-quality outcomes that exceed expectations. Proven track record of managing multimillion-dollar budgets and leading cross-functional teams to achieve ambitious goals, fostering innovation and collaboration. Committed to leveraging technology to empower organizations in their digital transformation journeys. Exceptional organization, presentation, interpersonal, verbal and written communication skills with the ability to present complex concepts through compelling, persuasive narratives and visualizations to C-level executives. A consulting mindset with strong problem-solving abilities and experience translating complex data concepts into actionable insights and recommendations for executive stakeholders.

February 2019 - Present
Irving, Texas, USA
Direct the technical delivery of professional services consulting engagements, serving clients in a variety of industries and sectors to enable business solutions built on Microsoft technologies. Specific responsibilities include Statement of Work (SOW) drafting, resource allocation, deliverable review, hiring, team management, client relationship management, issue management, and budget management.

February 2018 - Present
Frisco, TX, USA
Delivering Value through Practical IT Service Delivery Methodologies | Measuring Success through Meaningful KPIs | Partnering to Develop Tailored IT Process Frameworks | Transforming the Culture by Eliminating Non-Value Add Activities | Building Repeatable & Auditable IT Delivery Practices | Driving Adoption of IT Project & Service Management Disciplines | Building World-Class IT Project & Service Management Teams | Delivering Returns on Technology Investments

August 2018 - January 2019
Irving, Texas, USA
Fulfill strategic, operational, and tactical responsibilities for IT products & services aligning to the infrastructure, operations, support, colleague communications, human resources, legal, risk, and colleague training business outcomes. Develop product road maps, visions, and backlogs with supporting prioritization and demand management activities. Provide production and operational level support, data analytics, troubleshooting, and escalation. Chair the product line’s steering committee. Provide management and oversight of project teams, project managers, and scrum masters. Serve as the “trusted adviser” and primary point of contact to business line executives and senior leaders.

May 2015 - May 2018
Frisco, Texas, USA
Designed, built-out, and led the world-class, cross-functional, enterprise IT PMO, ensuring all strategic, interrelated programs, projects, and associated planning & governance processes were aligned from inception to completion. Provided ownership, accountability, tactical and strategic leadership for the on-time and on-budget delivery of approximately sixty-five (65) concurrent capital and operational projects, from concept to completion, including product development, infrastructure maintenance / upgrades, and various software development initiatives spanning all business lines within the company. Hired, trained, mentored, and coached FTE executing a Capital (CapEx) budget of $50MM in annual project expenditures and a PMO departmental Profit & Loss (P&L) CapEx / OpEx annual budget of $1.5MM.
1998 - 2003
Magna Cum Laude
Dean's List
Delivery Processes Tailored to Business | Customized Roadmaps, Strategies, and Prioritization Frameworks | Agile Transformations | Process Maturity Assessments | IT Environment Assessments | PMO & ITSM Development | ITIL Version 3 Incident, Request, Problem, Change, & Release | IT Service Management (ITSM), Metrics, & Reporting | Technical Product Ownership | Demand Management | Change Management | Relationship Management | Project, Program, & Portfolio Management | Sponsor, Client, Stakeholder, & Resource Management | Estimation, Capital, & Budget Administration | Project Scheduling, Work Breakdown Structure, & Plan Management | Vendor & Contract Administration | Risk Identification & Mitigation | Issue Management | Executive Presentations | PMI Standards & Methods | Waterfall SDLC | Agile / Scrum / Kanban | PRINCE2 | ServiceNow