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Create your job-winning resume using our free resume builder.
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Showcase your skills and projects with a professional portfolio.
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Utilize our Cake AI-powered products to accelerate job search and talent match.
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Unlock your workplace personality in 3 minutes and discover your unique strengths!
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Create your job-winning resume using our free resume builder.
Resume Builder
Make a resume for free.
Resume Templates
Access our extensive library of professional & ready-to-use templates.
Resume Examples
Get inspired by real resume examples to create your own.
Occupation Guide
Access resume writing guides tailored for different professions.
Resume Help
Get expert advice on all things resume from our team of recruitment specialists.
Cake AI Resume Checker
Analyzes your resume using Cake AI for detailed feedback.
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Hire
產品營運PM
Job updated 5 months ago
Job Description
作為產品營運PM，你將負責維持功能上線後的營運品質及穩定度，協調團隊各部門，使產品可持續達成預期的商業目標
工作內容
- 產品問題釐清：協助客服團隊釐清客戶反應的產品問題，並開立 issue/bug 追蹤任務
- 跨部門溝通及協調：與業務、客服、產品、技術團隊討論 issue/bug 並決定問題優先級，並追蹤後續的處理策略
- 營運數據分析：從客服歷程或系統資料中，協助監測並彙整營運數據提供需求部門進行分析
Requirements
【具備條件】
- 雲端軟體產品營運、產品規劃 或 客服維運 相關經驗一年以上 尤佳
- 非常主動積極
- 富有同理心和學習力
- 擅於溝通
- 抗壓力高、責任心強
【加分條件】
- 從0-1的產品經驗
- 實際參與過軟體產品的開發測試及維運經驗
- 對運動健身、美容健康產業 有經驗、興趣
【福利制度】
- 定期進行個人貢獻及考評回饋，依據貢獻及能力將給予對應的薪資調整
- 扁平化制度，簡單直效的溝通
- 有趣且樂於分享的團隊文化
- 彈性的上下班時間，通常不加班
- 配有 apple 筆電 + 螢幕
- 每年員工健檢或旅遊安排
面試流程
【面試準備】
- 請在履歷中附帶參與過產品專案或學習經驗，這有助於你獲得面試邀請的機會
- 在面試前，請先上網查看 https://17fit.com/，了解我們在商家端及消費端的產品功能和應用情境，這有助於你在面試時的答題
40,000+ TWD / month
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About us
17FIT的主要產品分為 B2B 和 B2C 兩項：
- B2B 是運動及美容場館的SaaS工具平台(17FIT Business)，我們提供線上預約、支付、POS、CRM、數據分析、數位行銷功能，是場館及工作室的All-in-one , IT解決方案。
- B2C是全台唯一的跨品牌的運動方案（17FIT Pass ）。讓消費者可以不受到單一品牌的限制，享受最多元、最自由的運動服務。全台灣每月超過十萬堂課程，讓你隨心所欲，走到哪動到哪！
我們的業務範圍已經遍佈台灣各地上千間店家，多數來自於新開的運動健身館、工作室，店家規模小至個人工作室，大到連鎖品牌、國民運動中心... 我們目標是讓健身及美容產業獲得科技的力量，用科技做生意！
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