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產品營運PM
Job updated 7 jours ago
Description du Travail
作為產品營運PM，你將負責維持功能上線後的營運品質及穩定度，協調團隊各部門，使產品可持續達成預期的商業目標
工作內容
- 產品問題釐清：協助客服團隊釐清客戶反應的產品問題，並開立 issue/bug 追蹤任務
- 跨部門溝通及協調：與業務、客服、產品、技術團隊討論 issue/bug 並決定問題優先級，並追蹤後續的處理策略
- 營運數據分析：從客服歷程或系統資料中，協助監測並彙整營運數據提供需求部門進行分析
Profil demandé
條件需求
- 雲端軟體產品營運、產品規劃 或 客服維運 相關經驗一年以上 尤佳
- 良好的溝通協調能力
加分項目
- 曾參與軟體產品開發流程，具有敏捷開發 及 scrum經驗
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À propos de nous
17FIT的主要產品是運動及美容場館的SaaS工具平台，我們提供線上預約、支付、POS、CRM、數據分析、數位行銷功能，是場館及工作室的All-in-one , IT解決方案。
我們的業務範圍已經遍佈台灣各地數百個店家，多數來自於新開的運動健身館、工作室，店家規模小至個人工作室，大到連鎖品牌、國民運動中心... 我們目標是成為健身及美容產業內SaaS工具的第一品牌。
Équipe
Offres d'emploi
Temps plein
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Débutant
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2
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Negotiable
Temps plein
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Débutant
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3
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35K ~ 60K TWD / mois
Temps plein
・
Débutant
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3
・
30K ~ 60K TWD / mois