Infra Cloud Engineer｜雲端基礎架構工程師

部門定位｜Department Overview

本職位隸屬於 LCY 集團 數位與資訊處(Digital & Information Technology)，負責推動企業數位轉型與雲端基礎架構現代化。數位與資訊處致力於打造人機協作的智慧化平台，整合人、事、時、地、物於數位營運架構中，加速企業敏捷性與創新力。
This position is part of LCY Group’s Digital & Information Technology team, the driving force behind enterprise-wide digital transformation and infrastructure modernization. The team is committed to building intelligent, human-machine integrated platforms that digitally connect people, processes, time, location, and assets—accelerating agility and innovation across the organization.

職責說明｜Responsibilities

【雲端架構與管理｜Cloud Architecture & Management】
設計與管理 Azure/AWS 及各類 SaaS 平台的混合與雲原生基礎架構，確保系統具備可擴展性、安全性與高可用性。
Design and manage hybrid and cloud-native infrastructure across Azure, AWS, and various SaaS platforms, ensuring scalability, security, and high availability.

【基礎架構現代化｜Infrastructure Modernization】
主導虛擬化（VMware/Hyper-V）、容器化（Docker/Kubernetes）與自動化（Terraform、Ansible）等技術導入，提升部署效率與可維護性。
Lead modernization initiatives including virtualization (VMware/Hyper-V), containerization (Docker/Kubernetes), and automation using tools like Terraform and Ansible to enhance deployment efficiency and maintainability.

【Microsoft 365 生態系統管理｜Microsoft 365 Ecosystem Administration】
管理 SharePoint、Teams、OneDrive、Exchange Online 等平台，專注於治理、生命週期管理與使用者賦能。
Administer platforms such as SharePoint, Teams, OneDrive, and Exchange Online, with a focus on governance, lifecycle management, and user enablement.

【SaaS API 整合與開發｜SaaS API Integration & Development】
熟悉各類 SaaS 平台（如 ServiceNow、Workday、SuccessFactors、Salesforce 等）之 API 整合，能開發與維護 API-based workflows，支援系統間資料交換與業務流程自動化。
Integrate and develop API-based workflows across SaaS platforms such as ServiceNow, Workday, SuccessFactors, and Salesforce to enable seamless data exchange and business process automation.

【基礎架構自動化與開發｜Infrastructure Automation & DevOps】
建置並維護 Infrastructure-as-Code（IaC）與 CI/CD 流程，自動化基礎架構元件的佈署、設定與更新。
Build and maintain Infrastructure-as-Code (IaC) and CI/CD pipelines to automate provisioning, configuration, and updates of infrastructure components.

【效能與成本優化｜Performance & Cost Optimization】
使用 Azure Monitor、Log Analytics、成本儀表板等工具，持續監控並優化雲端與地端環境的效能與成本。
Monitor and optimize system performance, availability, and cost efficiency across cloud and on-prem environments using tools like Azure Monitor, Log Analytics, and cost management dashboards.

【災難復原與業務持續性｜Disaster Recovery & Business Continuity】
規劃與測試災難復原（DR）與業務持續計畫，包括備份策略與復原演練。
Plan and test disaster recovery (DR) and business continuity strategies, including backup policies and recovery simulations.

【跨部門協作與系統整合｜Cross-Team Collaboration & System Integration】
與應用、資安、資料團隊合作，支援雲端遷移、系統整合與平台穩定性，促進 DevOps 與 SecOps 的落地。
Collaborate with application, security, and data teams to support cloud migration, system integration, and platform reliability, enabling DevOps and SecOps practices.

【技術文件維護｜Technical Documentation】
撰寫並維護基礎架構架構圖、設定文件、操作流程與變更紀錄，確保知識可傳承與持續改善。
Maintain comprehensive documentation of infrastructure architecture, configurations, operational procedures, and change logs to ensure knowledge continuity and process improvement.

【技術趨勢評估｜Technology Evaluation & Advisory】
持續關注新興技術與最佳實務，提出建議以提升基礎架構敏捷性，支援 LCY 數位轉型藍圖。
Continuously evaluate emerging technologies and best practices, providing recommendations to enhance infrastructure agility and support LCY’s digital transformation roadmap.