Digital Strategy Associate, Accelerated Growth, Google Customer Solutions (Japanese, English)
Job Description
Google welcomes people with disabilities.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in account management, sales, or marketing.
- Experience developing and pitching solutions through various channels (e.g., over the telephone, email, in-person meetings) to prospective customers.
- Ability to communicate in Japanese and English fluently to engage with external and internal local stakeholders in Japan.
Preferred qualifications:
- Experience in media across a variety of platforms (e.g., TV, Radio, Print, Sponsorship, etc.).
- Experience managing multiple accounts simultaneously while paying attention to detail.
- Experience in sales in a technology, advertising, media sales, or internet environment.
- Experience with Google Ads and YouTube account management, managing advertising or media campaigns.
- Ability to grow in a fluid environment, with excellent problem-solving, creative thinking skills.
About the job
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
As a Digital Strategy Associate within the Accelerated Growth Team (AGT), you will identify and grow customer prospects within a segment of the Google Customer Solutions ecosystem, to set them up for growth on our platforms.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Manage a portfolio of businesses by understanding growth drivers, identifying opportunities for growth, managing risks, and building quarterly plans for achievements.
- Drive customer growth by delivering an outstanding customer business experience and achieving customer business/marketing objectives.
- Own the full cycle business process by driving customer outreach, business pitches, solution implementation, and performance evaluation.
- Engage, support, and build relationships with customers.
- Partner with the internal account manager team to pitch and accelerate business growth.
About us
Google’s mission is to organize the world‘s information and make it universally accessible and useful.
Since our founding in 1998, Google has grown by leaps and bounds. From offering search in a single language we now offer dozens of products and services—including various forms of advertising and web applications for all kinds of tasks—in scores of languages. And starting from two computer science students in a university dorm room, we now have thousands of employees and offices around the world. A lot has changed since the first Google search engine appeared. But some things haven’t changed: our dedication to our users and our belief in the possibilities of the Internet itself.