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User Experience Researcher, Google Pay
Job updated about 4 hours ago
The employer was active about 19 hours ago
Job Description
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in an applied research environment (e.g., product or academic).
- Experience with research methods (e.g., usability, studies, contextual inquiries, one-on-one interviews, unmoderated research studies).
Preferred qualifications:
- Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field.
- 5 years of experience in applied User Experience (UX) research for product development.
- Experience in the Generative Artificial Intelligence (GenAI) environment to shape product opportunities.
- Experience with working in 0-1 setting, launching new products from the ground up and managing tests through research.
- Experience in research design with applying qualitative research methods including usability, surveys, contextual inquiry, research through design.
About the job
Google Pay is one of the Unified Payments Interface (UPI) products in India and has been instrumental in transforming the fintech landscape and everyday digital payments experience for the people across the country.In this role, you will be instrumental in driving human-centered strategy across the product lifecycle. You will have an unique opportunity to conduct applied research focusing on creating product experiences
Responsibilities
- Design and conduct research (e.g., foundational, generative, evaluative) to define new opportunities and influence strategy across product cycle.
- Own and execute research activities in a changing environment to inspire and partner with cross-functional teams to co-define product direction, navigate ambiguity of early-stage product development while promoting a collaborative culture to maintain momentum.
- Apply a mixed-methods approach for selecting and applying ethnographic field studies, diary studies, contextual inquiries and usability testing.
- Synthesize insights, recommendations through narratives, design principles, and frameworks and communicating to multiple audiences to collaborate in design and product decisions. Bring a human-centered point of view to the team.
- Uphold ethical and responsible innovation.
Negotiable
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Google
Information Services
> 5000 people
About us
Google’s mission is to organize the world‘s information and make it universally accessible and useful.
Since our founding in 1998, Google has grown by leaps and bounds. From offering search in a single language we now offer dozens of products and services—including various forms of advertising and web applications for all kinds of tasks—in scores of languages. And starting from two computer science students in a university dorm room, we now have thousands of employees and offices around the world. A lot has changed since the first Google search engine appeared. But some things haven’t changed: our dedication to our users and our belief in the possibilities of the Internet itself.