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Customer Engineer, Security, Google Cloud
Job Description
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- 7 years of experience in vendor pre-sales cybersecurity (e.g., threat detection, malware intelligence, cloud security posture management, SIEM, or SOAR).
- Experience with a wide variety of IT technologies and security solutions (e.g., SIEM, NGFW, Proxy, IDS/IPS, DLP, EDR, A/V, WAF, SOAR).
- Ability to travel up to 50% of the time as required.
Preferred qualifications:
- Master's degree in Computer Science, Engineering, Mathematics, or a related field.
- Experience implementing security solutions for enterprises (e.g., threat detection and hunting, malware intelligence, cloud security posture management, SIEM or SOAR).
- Knowledge of product and solution market trends in the cybersecurity industry (e.g., ransomware, attack frameworks, zero trust, etc.).
- Knowledge of industry frameworks (e.g., MITRE, NIST, FAIR, CMMC, etc.).
- Knowledge of various hacking and exploitation tools and methodologies, common malware families, and Anti-Virus/IDS/IPS evasion techniques.
- Ability to deliver technical presentations with excellent problem-solving, communication, and presentation skills.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Customer Engineer, you will help us grow our cybersecurity business by building and expanding relationships with customers. You will serve as an advisor to customers and an advocate for our security solutions, providing support to executive level, security leaders, architects, and analysts to lead projects forward. You will accompany customers in discovering the technology/solution and consult around the best way to secure and ensure compliance. You will optimize for results when in production, leading with empathy, while identifying innovative ways to multiply your impact and the impact of the team as a whole
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Work with Security Sales and Google Cloud teams to identify and qualify business opportunities, understand customer technical and compliance objections, and develop strategies to resolve technical blockers.
- Work with all Google Cloud Security products to demonstrate and validate solution benefits in customer and partner environments.
- Support Google Cloud Security opportunities and relationships, own technical aspects of solutions, and deliver technical presentations, product and solution briefings, proofs-of-concepts, and demos to customers, partners, and stakeholders.
- Prepare and deliver product messaging in an effort to highlight our solutions value proposition using techniques including presentations, product demonstrations, white papers, trial management, and response documents.
- Travel to customer sites, conferences, and other related events, where applicable.
About us
Google’s mission is to organize the world‘s information and make it universally accessible and useful.
Since our founding in 1998, Google has grown by leaps and bounds. From offering search in a single language we now offer dozens of products and services—including various forms of advertising and web applications for all kinds of tasks—in scores of languages. And starting from two computer science students in a university dorm room, we now have thousands of employees and offices around the world. A lot has changed since the first Google search engine appeared. But some things haven’t changed: our dedication to our users and our belief in the possibilities of the Internet itself.
Team
