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Technical Support Engineer (TSE) is Responsible for providing assistance to Customer Support Engineers who are diagnosing, troubleshooting, and debugging complex optical, electro/mechanical, computer systems and/or software problems.
TSEs respond to challenging issues where first-line product support has been unable to isolate or fix problems in malfunctioning equipment. Responsibilities include reporting design, reliability and maintenance problems, documenting and providing feedback to HQ Tech Support, and Sustaining Eng on CIP opportunities, preparing service and postmortem reports. TSEs may also be involved in customer installation, and upgrade of equipment as well as training of KLA and non KLA personnel.
*Note: Only applications with *English resume* will be considered.
KLA為全球半導體製程控制及設備的市場領導者。我們具有領先市場的設備與技術開發的創新能力,提供先進製程控制的解決方案,包括晶圓、光罩製造、集成電路、封裝、印刷電路板和平板顯示器等工業技術領域。
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