L'Oréal Taiwan 台灣萊雅

Brand Product Strategy: Orchestrate high-profile product launches across key makeup categories (Face, Eye, Lip) and drive the sustained growth of Maybelline’s iconic pillar franchises.Consumer Market Intelligence: Continually analyze consumer insights, social media trends and competitor activities to identify market gaps and make strategic recommendations to management.O+O 360° Activation: Develop and execute integrated marketing campaigns (O+O/Digital/Social/Retail) to build engaging, trend-setting consumer experiences that drive both brand equity and sell-out.Execution Excellence: Ensure flawless execution of all marketing touchpoints—including digital media, PR events, influencer advocacy collaborations, and high-impact retail podiums—strictly meeting launch timelines.Cross-functional Collaboration: Mobilize and partner closely with Sales, E-Commerce, and Supply Chain, as well as creative and media agencies, to align commercial strategies and promotional calendars.Business Financial Management: Manage the AP budget with high efficiency, optimize ROI, and collaborate with Demand Planner to ensure high sales forecast accuracy.Leadership Presentations: Consolidate marketing performance data and future strategies into clear, impactful presentations for senior leadership.

Contribute to brand ambition and profitable growth by creating an OMNI customer experience, engaging, retain, link-sale, all is based on data mining and analytics.Planning and delivering CRM strategies across online offline with a view to retaining existing customers, increasing brand loyalty, boosting active customer base, and accelerating customer lifetime valueCreating a CRM structure, loyalty program and architecture that will work seamlessly across the business and capture crucial information along the sales funnel.Collaborating with other departments to ensure the CRM strategy works well for every aspect of the business.Monitoring total brand digital marketing related-KPI through analysis and dashboardsLeading CRM team to co-work together to ensure the customer database is segmented for targeted marketing activities.Responsible for supporting work for marketing/Digital team, CAC request related to digital tools (Beauty Tech/ CRM platform), Construct consumer journey on SFMC.

1. 負責區域百貨櫃點或專門店的營運狀況與銷售管理，確保業績目標達成。2. 監督店舖日常營運流程，包括人員配置、陳列、庫存與顧客服務品質。3. 與各櫃點負責人制定年度及月度銷售策略與促銷計畫，提升品牌曝光與銷售表現。4. 每日掌握各店業績狀況、回報、檢討與調整5. 與百貨公司及商場窗口維持良好合作關係，爭取最有利的檔期與資源。

Aesop Taiwan is looking for a partner who focuses on CRM in implementing digital platforms as well as all customer-related data analysis and activities.This role is responsible for Aesop customer related activity and digital platform development and management to ensure a seamless, engaging, and efficient client journey. This position will work in close collaboration with Retail/Marketing/3rd party vendors to ensure smooth operation/data flow to optimize the customer’s experience in all aspects and as key contact person in CRM system for digital-related content planning, coordination, execution, and optimization.As a CRM Digital Coordinator, you will follow marketing and retail strategies that Aesop uses to manage and analyze customer interactions and data throughout the customer lifecycle in a practical way.Furthermore, the teams will base on your statistical insight from the CRM platform (Salesforce) to design and execute proper communication activity. Thus, the successful candidate will act as a marketing member to enrich client journey planning.Job DescriptionResponsible for CRM and digital platform management, and optimization to provide ultimate offline and online experience for our clients.Omni Client Journey PlanningData management and customer trend watchKeep track on digital CRM activities and animation in the markets.Database management maintenance

As the CRM Assistant Manager, you will be the driving force behind our customer relationship and loyalty strategy in Taiwan. You will develop and execute innovative initiatives that create memorable experiences for our customers, turning them into lifelong advocates for our brand.Lead CRM Strategy: You will design and implement the end-to-end CRM strategy, from data acquisition and enrichment to personalized communication, to enhance customer loyalty and lifetime value.Drive Data-Driven Insights: You will analyze customer data and campaign performance to uncover actionable insights, identify trends, and optimize our CRM activities for maximum impact.Manage Loyalty Programs: You will oversee Brand’s loyalty program, developing engaging rewards and experiences that deepen the connection with our most valued customers.Orchestrate Campaigns: You will manage multi-channel CRM campaigns (email, SMS, social media), ensuring seamless execution and consistent brand messaging across all touchpoints.

Pricing Strategy Governance: Establish, monitor, and optimize pricing structures across divisions to protect profitability and brand equity.Contract Data Management: Create/maintain off-invoice contracts and manage off-invoice settlements; ensure high-quality, accurate data entry in SAP/NEO for on- and off-invoice conditions.Business Partnering: Coordinate closely with Finance, Customer Care, Credit Management, and CommercialFinancial Data Analysis: Analyze trade terms and promotional programs, translating complex commercial agreements into accurate SAP setups and clear business recommendations.Process Efficiency Control: Supervise reduction of customer disputes/deductions and manage manual controls where NEO lacks full end-to-end coverage (e.g., approval workflows for on-invoice conditions, off-invoice settlement processes).

1. Strategic Financial Planning AnalysisLead the financial forecasting processes (Budget, Trend, etc.) for brands, ensuring accuracy and strategic alignment.Analyze brand Profit Loss (PL) statements, identifying key performance drivers, risks, and opportunities to challenge and support business decisions.Develop financial models and scenarios to support strategic initiatives, product launches, and long-term brand growth.Go beyond mere reporting, demonstrating a deep curiosity to investigate "behind the numbers" and deliver profound, actionable insights to management.2. Business Partnership Performance ManagementAct as a true financial partner to brand and marketing teams, translating complex financial data into clear business recommendations.Monitor and optimize brand investments (e.g., media promotion spending), ensuring a strong return on investment (ROI).Provide financial guidance on pricing strategies, channel mix, and commercial conditions to maximize profitability.3. Reporting, Compliance Process ImprovementEnsure timely and accurate month-end closing and reporting in line with Group standards.Guarantee the application of L'Oréal's internal control principles and financial golden rules.Proactively identify opportunities to improve financial processes, tools, and reporting efficiency in a hands-on manner.

【工作內容】- 負責深耕北區並管理藥局通路（主要負責雙北地區，部分客戶位於宜蘭與花蓮），共同推廣萊雅旗下深受信任的品牌。- 客戶關係與通路管理：維護並深化與地區型藥局的合作關係，簽訂合約並達成銷售目標。- 區域業務開發：制定並執行區域銷售計劃，主動發掘市場新商機。- 跨團隊協作：與行銷及培訓團隊緊密合作，確保店內完美執行促銷與品牌呈現。【工作條件】- 具備 4 年以上豐富的 OTC 藥品或保養品銷售實務經驗（有藥局通路經驗者佳）。- 擁有出色的商務談判、溝通協調能力與敏銳的商業觸覺。- 有 Microsoft excel, ppt, word 等基本文書處理能力- 具備高度團隊協作精神，並樂於在變動環境中追求卓越。- 需自備汽車以利日常客訪與區域拜訪。- 若有擔任過大型連鎖藥局（如大樹、丁丁、佑全）及地區性連鎖藥局（如專品, 富康, 春天）的業務窗口為佳。

As an Assistant Product Manager / Product Manager in Taipei, you will play a key role in supporting the marketing team to drive the success of our world-renowned brands. You will assist in bringing new products to life and ensuring our existing portfolio continues to captivate consumers.Your responsibilities will include:Market Intelligence: Assisting in competitive analysis and market research to identify key trends and consumer insights that will shape our strategy.Product Launches: Supporting the planning and execution of new product launches, coordinating with sales, digital, and communication teams to ensure a seamless rollout.Content Campaign Support: Contributing to the development of marketing materials and campaign content, ensuring brand messaging is consistent and compelling.Performance Analysis: Helping to track and analyze product performance and campaign results, providing valuable data to guide future marketing decisions.What’s In It For YouA place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)Real responsibility from day 1, there’s no sitting on the sidelines at L’OréalAn environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make concrete differenceWho We AreJoin us at L’Oréal, the world's #1 beauty company present in over 150 markets. For over a century, we have been transforming; fueled by data, tech, innovation, and science. Together, we tackle big challenges while making sure we stay committed to making the world a more inclusive and a better place for everyone our planet.

【Key Responsibilities】• Oversee the brand's daily online sales performance, monitoring on-line sell-in and sell-out excellence to meet business targets.• Create, maintain, and execute the online EB plan, including promotional calendars and cross-selling mechanisms.• Enhance the daily user experience of the website, ensuring high standards across design, content, navigation, and checkout funnel.• Merchandise website products dynamically based on sales objectives, key commercial seasons, and real-time website selling data.• Track, analyze, and draw actionable conclusions from specific EB KPIs, including conversion rates and bounce rates.• Collaborate with external agencies and internal teams to execute SEO/SEM, digital marketing campaigns, and activations.• Analyze the digital consumer path to purchase and monitor competitor activities and e-retailer best practices.【Requirements】• Experienced (5+ years) in hands-on EB operations, online campaign execution, and daily digital trading.• Strong proficiency in the daily administration of e-commerce CMS platforms, including product uploads and promotion setups.• Skilled in using web analytics tools to extract data, monitor traffic, and generate regular performance reports.• Solid operational knowledge of e-merchandising, visual asset coordination, and basic UX/UI optimization.• Proven experience in coordinating with digital agencies for SEO/SEM setup, asset production, and marketing alignment.• Highly organized and detail-oriented, with the agility to manage multiple operational tasks and troubleshooting in a fast-paced environment.• Fluent in written and spoken English and Mandarin.