Director of People Operations

As the Director of People Operations, you will be responsible for cultivating a team culture that encourages rapid learning and innovation adoption. Additionally, you will develop people-related practices and shape team dynamics to elevate the team's success in competitive markets.

Responsibilities:

• Provide guidance and support to managers and employees across the organization. Be a strategic partner to the senior team.
• Enhance retention and growth through coaching and providing guidance and best practices for people managers.
• Analyze and prepare people operations metrics, providing accurate insights to support decision-making.
• Lead initiatives in performance management, employee relations/engagement, talent development, policy and procedure development, and compensation and benefits. Review and refine policies, procedures, and guidelines as necessary.
• Guide and coach the People Operations Team, providing leadership and support.
• Stay updated on industry knowledge, trends, and employment regulations by participating in communities, building up professional networks, and engaging in continuous learning.
• Oversee the ATS/HRIS to enhance and streamline our people processes.

• Have experience in managing and leading People Operations (HR) function, preferably within tech, start-up or high-growth sectors.
  
• Have experience in coaching junior to middle-level members.
• Possess strong written and verbal communication skills in both Mandarin and English.
• Ideally, have experience leading and taking initiatives across all aspects of People Operations, including Compensation & Benefits, Recruitment & Talent Acquisition, Training & Development, Performance Appraisal, and Culture & Team building. (If not, experience in at least two areas is required.)
• Exhibit Strong strategic thinking and problem-solving ability, capable of aligning HR initiatives with business objectives.
• Based in (or are willing to relocate to) Taiwan.
• Have experience working in multi-cultural work settings.

Plus: 

• Knowledge of employment/labor standards in Taiwan.
• Analytical skills to effectively utilize data in People metrics to drive discussion & make people/HR decisions.

There are three main stages in our interview process:

1. Screen calls (1-2 calls)
2. Take-home quiz & review
3. Onsite interview (3-4 hours visiting)
   

If we see a fit with the company, we will reach out to start getting to know each other. You can expect traditional discussions as well as participating situational exercises. The goal of the interview process will be for us to see your skills and let you get to know the team and work culture to see if we are a match.