Engineering Manager 資深研發經理

資深研發經理須具備管理經驗，對應與BMG快速發展的企業創新服務的客戶進行整合。
我們期望這個角色結合技術研發管理、溝通協調和專案管理的工作。技術研發管理與內部以及客戶團隊合作評估業務風險，指導部門同仁技術整合及協助解決技術問題，幫助管理和優先考慮技術問題和資源。
此職位不僅需要具備Web服務的專業知識，也是需要同時面對客戶的角色。
The Engineering Manager leads integration efforts with customers of BMG's rapidly growing enterprise innovation-based services. Responsible for ensuring that key projects and engineering duties are fulfilled and solving any engineering issue that comes up in a project. A few of the main duties including answering technical questions, training new employees, and working with various other departments. They also have to prepare reports on the progress of any project.
Technical Engineering Managers work with both internal and customer teams to assess business risks, guide the technical integrations process, assist with technical problem solving, and help manage and prioritize technical issues and resources.
This is a hands-on customer-facing role with technical knowledge in HTML, CSS, Javascript and web services is a plus. Be prepared to dive into a product that leverages cloud computing, machine learning, query language modeling, and other interesting toolsets to deliver to our customers!

【工作職責】
1.與內部研發、設計團隊和客戶團隊一起管理項目時間表，任務和開發工作。
2.幫助識別、排除故障並解決Web服務集成的技術風險和問題(從後端性能到Web前端UI之問題確定)
3.有效地將客戶組織中各種角色的項目需求與公司內部進行溝通整合。
4.保持客戶的計劃和進度並改進內部流程和系統
5.提高客戶互動效率開發可重複和可擴展的流程，以提高項目質量
工作內容會視不同任務適時調整

【Responsibilities】
1. Manage engineering timelines, tasks, and development efforts with both the internal engineering team and customer teams
2. Help identify, troubleshoot, and address technical risks and issues with web service integrations, from back-end performance to web front-end UI issues
3. Identify and effectively communicate project requirements with a diverse group of roles within our customers’ organizations, to keep customers on the plan and on schedule
4. Improve internal processes and systems for more efficient customer interactions
5. Develop repeatable and scalable processes to improve project quality