🍔 深耕北美大型連鎖餐飲市場 🍔 - AI 影像辨識創新 SaaS - DevOps Team Lead - AY

🏢 關於這個團隊

一家專注於 零售/速食餐飲 AI 解決方案的電腦視覺公司。團隊已獲得市場肯定，產品也已在美國大型零售場域實際部署與運行。目前正擴編工程團隊，以提升產品基礎架構與整體能力的規模化發展。

這是一支規模精實、但技術底子非常扎實的團隊，成員多來自大型國際科技公司與 AI 新創。公司背後有穩定的產業支持，同時保有新創該有的決策速度與工程彈性。

【Responsibilities】

Strategy & Ownership

• Own and drive the DevOps / SRE roadmap, aligning infrastructure priorities with product and business growth.

• Translate business needs into scalable, reliable, and cost-efficient platform strategies.

• Define and evolve reliability standards, including SLOs and error budgets.

System Design & Technical Leadership

• Lead the design of scalable and resilient infrastructure and runtime systems.

• Drive architectural decisions across services, including CI/CD, deployment workflows, and platform design.

• Anticipate system risks and design for fault tolerance and long-term operability.

Problem Solving & Execution

• Work cross-functionally with product, backend, data, and security teams to turn requirements into actionable technical plans.

• Break down complex or ambiguous problems and make clear, pragmatic decisions.

• Balance trade-offs between speed, reliability, and system complexity.

Collaboration & Communication

• Act as a key interface between engineering, product, and business teams.

• Clearly communicate technical strategies, risks, and priorities to both technical and non-technical stakeholders.

• Lead incident communication, coordination, and post-incident reviews.

Team & Operational Excellence

• Mentor and support DevOps / SRE engineers, helping raise overall technical standards.

• Improve team processes, including on-call practices, incident handling, and operational readiness.

• Drive continuous improvements through metrics, postmortems, and best practices to ensure system reliability and performance.

【Qualifications】

Experience & Background

• 7+ years of experience in DevOps, SRE, or Platform Engineering roles.

• Experience leading infrastructure or reliability-related initiatives, with a strong sense of ownership.

• Proven track record designing and operating production systems at scale, including both cloud and on-premises environments.

• Hands-on experience managing or building on-prem infrastructure (data center, hybrid setups, or self-hosted environments) is highly preferred.

Technical Expertise

• Strong fundamentals in Linux systems, networking, and distributed systems design.

• Solid experience designing systems with a focus on scalability, availability, and fault tolerance.

• Practical experience with:

  • Cloud platforms (e.g., AWS, GCP)

  • Container ecosystems and orchestration (e.g., Kubernetes)

  • Infrastructure as Code tools (e.g., Terraform, ArgoCD)

  • CI/CD pipeline design and automation

• Deep understanding of observability practices, including metrics, logging, and tracing.

Reliability & Operations

• Experience defining and operating services using SLI / SLO / SLA frameworks.

• Familiar with error budget–driven decision making and reliability trade-offs.

• Strong experience in incident response, root cause analysis, and system recovery.

• Ability to perform capacity planning and performance optimization for production systems.

Leadership & Communication

• Strong ability to translate complex technical topics into clear plans and align cross-functional teams.

• Comfortable working with engineers, product managers, and business stakeholders.

• Experience mentoring engineers and contributing to technical direction and decision-making.

• Able to operate effectively in ambiguous environments and take ownership of outcomes.

Nice to Have

• Experience operating multi-region or hybrid cloud environments.

• Exposure to security, compliance, or data protection practices.

• Experience scaling systems or teams in high-growth environments.

• Background in backend or distributed system development.

若您對有興趣應徵此職位，歡迎直接寄送您的履歷到以下信箱，並註明您要應徵的職位，若合適的話，我會再回信與您安排時間詳聊，進一步分享職缺資訊喔！

Thank You!!

📩 Email: [email protected]

🔎 Line: https://line.me/ti/p/D7mgXr7Kbl