Event Operations Associate/Specialist, Taiwan 活動營運專員 (具備英文工作溝通能力尤佳)

About Cake

Established in 2016 in Taiwan, Cake is an international talent community and platform providing comprehensive solutions for job seekers. By offering AI tools for resumes and portfolios, job search strategies, networking resources, and international job opportunities, Cake meets all needs in career development. With over 9 million users worldwide and collaborations with over 10,000 companies, Cake helps talent find the most suitable place at different stages of their careers.
 

Cake Business Team Culture

Values that are the foundation of our team culture, which every member embodies:

• Raise the Bar - Impact matters. Stay focused and curious.
• Think Big & Hustle - Push for bold, thoughtful, and rapid innovation.
• People First - Prioritize development and wellbeing. Help people flourish and feel valued.
• Transparency Builds Trust - Communicate with candor, honesty, and respect.
• Strength through Inclusion - Welcome all voices. What makes you unique makes us all strong.
• One Team, One Dream - Pride and passion for our mission. Work collaboratively and have fun.

Job Intro

At Cake, we partner with top-tier companies across a wide range of industries to organize premier talent matching events. Having successfully hosted high-impact events such as the Google International Talents Hiring Event, Cake 2024 Career Fair and the 2024 Digital & International Talent Job Fair, we are poised for even greater expansion. As we continue to increase the number and diversity of these events, we are seeking dedicated Event Operations Associate/Specialists to join us and drive our future success.

As an Event Operations Associate/Specialist at Cake, you will play a pivotal role in our recruitment events, with a focus on campaign planning and execution. This role requires a dynamic individual capable of both detailed project management and high-level strategic thinking. If you fit this description, join us to contribute to our growth and be a key player in connecting top talent with leading companies.

Responsibilities

You'll be working closely with our cross-regions Business Teams and Marketing Teams to achieve our global mission - building the largest talent pool in APAC.

• Event Operations: Coordinate the end-to-end execution of online, offline, and hybrid recruitment events, ensuring that timelines, logistics, and operational details are delivered accurately and on schedule.
• Administrative Coordination: Manage event-related documentation and administrative processes, including contracts, quotations, procurement, invoicing, payments, and expense reconciliation. 
• Vendor and Logistics Management: Coordinate with venues, vendors, and external partners on event spaces, equipment, catering, materials, transportation, and other logistical arrangements. 
• Participant Management: Maintain accurate registration and participant data, manage event communications and reminders, and support check-in and attendee inquiries. 
• On-site Execution: Support event setup, registration, crowd flow, vendor coordination, troubleshooting, and post-event wrap-up to ensure a smooth participant experience. 
• Cross-functional Collaboration: Work closely with Account Executives, Business Development, Marketing, Design, and other internal teams to translate event plans into actionable tasks and deliverables. 
• Budget and Quality Control: Track event expenses, operational progress, and service quality; proactively identify risks and ensure issues are resolved promptly. 
• Process Improvement: Develop and maintain event checklists, templates, SOPs, and automation workflows to improve execution quality and support a growing number of events.
  
• 活動營運： 統籌線上、線下及混合型招募活動的執行，確保時程、後勤與各項營運細節準確且如期完成。
• 行政協調： 處理活動相關文件與行政流程，包括合約、報價、採購、請款、付款及費用核銷。
• 供應商與後勤管理： 與場地、供應商及外部合作夥伴協調空間、設備、餐飲、活動物資、交通及其他後勤事項。
• 參與者管理： 維護報名與參與者資料、安排活動通知與行前提醒，並處理報到及參與者相關問題。
• 現場執行： 負責活動場佈、報到、人流管理、供應商協調、突發狀況處理及活動撤場，確保參與者擁有順暢的活動體驗
• 跨團隊協作： 與 Account Executive、Business Development、Marketing、Design 及其他內部團隊合作，將活動企劃轉化為明確的執行任務與交付項目。
• 預算與品質控管： 追蹤活動支出、執行進度及服務品質，主動辨識風險並及時解決問題。
• 流程優化： 建立及維護活動檢核表、範本、標準作業流程與自動化工作流程，提升執行品質並支援持續增加的活動量。

Minimum Qualifications

• Highly organized and detail-oriented, with the ability to manage multiple tasks and deadlines simultaneously.
• Strong coordination and project execution skills, with the ability to keep stakeholders aligned and ensure timely delivery. 
• Resourceful and proactive when solving operational problems in a fast-paced environment. 
• Strong sense of ownership and accountability for execution quality. 
• Clear and effective communication skills when working with internal teams, vendors, and event participants. 
• Comfortable working with spreadsheets, documents, project management tools, and other digital collaboration tools. 
• Willingness to support on-site events and work flexible hours when event schedules require it. 
• Passionate about turning plans into well-executed experiences.
  
• 具備良好的組織能力及細節敏感度，能同時管理多項任務與截止期限。 
• 具備良好的協調及專案執行能力，能有效同步利害關係人並確保工作如期完成。 
• 面對快速變動的工作環境，能主動且靈活地解決營運問題。 
• 對活動執行品質具備高度責任感與當責意識。 
• 具備清楚且有效的溝通能力，能與內部團隊、供應商及活動參與者順暢合作。 
• 熟悉試算表、文件、專案管理及其他數位協作工具。 
• 能配合活動需求參與現場執行，並接受因活動時程所需的彈性工作時間。 
• 樂於將企劃轉化為順暢、完善的活動體驗。

Bonus Qualifications

• Experience in event operations, event administration, project coordination, or a related field. 
• Experience coordinating vendors, venues, procurement, invoicing, or event logistics. 
• Experience supporting recruitment events, career fairs, conferences, or corporate events. 
• Familiarity with AI and automation tools for improving operational efficiency. 
• Working proficiency in English preferred
  
  
• 具備活動營運、活動行政、專案協調或其他相關工作經驗。 
• 具備供應商、場地、採購、請款或活動後勤協調經驗。 
• 具備招募活動、就業博覽會、研討會或企業活動的執行經驗。 
• 熟悉運用 AI 或自動化工具提升營運效率。 
• 具備可應用於工作情境的英文溝通能力。