人資經理 People Operations Manager

關於 Canner
Canner 的旗艦產品 Wren AI 正在重新定義企業級商業智慧（Business Intelligence），透過 Generative BI（GenBI），讓企業使用者能以自然語言存取可信、可治理的分析結果，不需要撰寫 SQL，也不必維護複雜的語意模型。Wren AI 誕生於台灣，具備深厚的開源 DNA，是少數從台灣出發，成功服務歐美、中東與亞太企業客戶的 B2B AI 新創公司。目前已被多家成長型與跨國大型企業採用，並正以開源導入與企業擴張為核心，快速成長中。

About Canner
Canner's flagship product, Wren AI, is redefining Business Intelligence with Generative BI (GenBI), enabling business users to access trusted, governed analytics through natural language, without writing SQL or managing complex semantic layers.Born in Taiwan with a strong open-source DNA, Wren AI is one of the few B2B AI startups from Taiwan successfully serving enterprise customers across the US, Europe, Middle East, and APAC. Today, Wren AI is trusted by fast-growing mid-market and multi-billion-dollar global enterprises, and is experiencing rapid international growth driven by OSS adoption and enterprise expansion.

關於這個職位
隨著業務擴展至美國與歐洲，我們需要一位能獨立承接公司人資職能的夥伴。這個角色的重心是國際招募與跨境僱用：你會負責美歐市場的職缺招募、offer 談判，以及跨境僱用架構（PEO／EOR）的評估與執行，同時完整接手台灣的人資營運與法遵。這是一個高自主性的角色。你不會有既定的制度可以照做，而是有空間依公司實際需求把它建立起來。

About This Role
As our business expands into the US and Europe, we're looking for someone to independently own the people function. The center of gravity here is international recruiting and cross-border employment: you'll run hiring for US and European roles, lead offer negotiations, and evaluate and execute cross-border employment structures (PEO/EOR), while fully taking over HR operations and compliance in Taiwan. This is a high-autonomy role. You won't inherit a fixed playbook, but you'll have the room to build one around what the company actually needs.

工作型態
本職務以遠端工作為主，需能配合每週至少進辦公室一次，並於臨時事務發生時彈性到辦公室處理。居住於雙北或可穩定通勤者尤佳。

Work Arrangement
This role is primarily remote, with a requirement to come into the office at least once a week, plus flexibility to come in for ad-hoc matters. Candidates living in Greater Taipei or able to commute reliably are preferred

工作內容

國際招募

• 負責美國、歐洲市場職缺的招募全流程：職缺定位、人選開發、面試安排與流程設計
• 與用人主管合作，定義職缺需求與評估標準
• 主導 offer 談判，包含薪酬條件與股權說明
• 建立可重複運作的招募流程與人才庫

薪酬與跨境僱用

• 維護與優化薪資結構，協助各職缺的 offer 定價
• 評估與執行跨境僱用架構（PEO／EOR、承攬與僱用的選擇）
• 協助股權（ESOP／選擇權）相關作業與員工溝通

台灣人資營運與法遵

• 確保台灣人事作業符合勞動法規（勞健保、勞退、工時、契約）
• 設計與優化到離職、差勤、人事資料等作業流程
• 處理較複雜的勞資議題與個案

組織與員工關係

• 依公司實際需求建立必要的人資制度與流程
• 支援主管處理團隊與績效相關事務
• 建立內部溝通機制，維護員工關
  

What You'll Do

International Recruiting 

• Own end-to-end hiring for US and European roles: role definition, sourcing, interview coordination, and process design
• Partner with hiring managers to define requirements and evaluation criteria
• Lead offer negotiations, including compensation terms and equity conversations
• Build repeatable recruiting processes and a talent pipeline

Compensation & Cross-Border Employment

• Maintain and refine salary structures; support offer pricing across roles
• Evaluate and execute cross-border employment structures (PEO/EOR, contractor vs. employee decisions)
• Support equity (ESOP/options) administration and employee communication

Taiwan HR Operations & Compliance

• Ensure HR practices comply with Taiwan labor regulations (insurance, pension, working hours, contracts)
• Design and refine processes for onboarding, offboarding, attendance, and records
• Handle complex employee relations matters and case-by-case judgment calls

Organization & Employee Relations

• Build the HR policies and processes the company actually needs, as it needs them
• Support managers on team and performance matters
• Establish internal communication practices and maintain employee relations

我們重視實際能力甚於年資，以下經驗請具備：

• 具備獨立負責招募全流程的經驗，且實際執行過美國或歐洲市場的職缺招募
• 能獨立主導 offer 談判，包含薪酬條件溝通
• 熟悉台灣勞健保、勞退及勞動法規，能獨立處理
• 了解 PEO／EOR 等跨境僱用模式的運作與差異
• 中英文皆能作為工作語言，能獨立處理跨國溝通與談判
• 能自主安排工作、獨立推進，並主動回報進度
• 5 年以上人資相關經驗

加分條件（非必要）

• 曾在新創或快速成長的科技公司從零建立人資制度
• 具技術職（工程、產品）或 GTM 職缺（Sales、Marketing）招募經驗
• 具股權（ESOP／選擇權）相關作業經驗
• 熟悉跨時區協作與遠端團隊管理

我們重視

• 高度自主，能在制度未完備的環境中推進工作
• 判斷力與務實：在合規、風險與可行性之間取得平衡
• 良好的溝通與談判能力
• 對細節的關注與責任感
  

Requirements

We care more about demonstrated capability than years served. We're looking for:

• Experience independently owning end-to-end recruiting, including hands-on hiring for US or European roles
• Ability to lead offer negotiations independently, including compensation discussions
• Working knowledge of Taiwan labor and health insurance, labor pension, and labor law, with the ability to handle them independently
• Understanding of PEO/EOR and other cross-border employment models and how they differ
• Full working proficiency in both Mandarin and English, including cross-border negotiation
• Self-directed: able to manage your own workload, drive things forward, and report proactively
• 5+ years of HR experience

Nice-to-Haves

• Built an HR function from scratch at a startup or high-growth tech company
• Recruiting experience for technical (engineering, product) or GTM (sales, marketing) roles
• Experience with equity (ESOP/options) administration
• Familiar with cross-time zone collaboration and remote teams

What We Value

• High autonomy, comfortable making progress before the process exists
• Judgment and pragmatism: balancing compliance, risk, and what's actually workable
• Strong communication and negotiation skills
• Attention to detail and sense of responsibility

• 電話初篩：與用人主管進行 20 至 30 分鐘電話面談
• 實務討論：與用人主管進行一小時討論，過程中會針對實際招募與人資情境交換想法
• 最終面談：與 CEO、CTO 進行一小時面談
  

Interview Process

• Phone Screen: 20 to 30 min call with the hiring manager
• Working Session: one-hour discussion with the hiring manager covering real recruiting and HR scenarios
• Final Interview: one-hour interview with the CEO and CTO