Corporate Banking ARM

* Purpose

Assist RM of Corporate Banking Team to contact customers, and assist in signing documents, handling customer transactions and maintaining good customer relationships.

* Main tasks

• Assist RM of Corporate Banking Team to improve customer relationship management, establish and maintain customer relationships, accurately grasp and meet customer needs in a timely manner.
• Assist RM to contact customers and write signed reports to accurately grasp and meet customer needs in a timely manner.
• Carry out credit investigation and fill in related forms to take into account the timeliness and accuracy of credit investigation.
• Examination of customer information and collection of industry-related information to facilitate the production of credit signing and reporting related operations.
• Regularly review existing credit customers to grasp the customer's operating conditions and improve post-loan management.
• Statistics and compilation of reports to control the achievement of various business objectives.
• Cooperate with RM to visit customers, assist in handling customer transactions and general needs, to ensure customer satisfaction.
• Implement other duty being assigned by bank

* Key performance index

* Non-financial Aspect

• Correctness of signed newspaper writing
• Achievement rate of credit investigation and operation timeliness
• Accuracy rate of signature and credit investigation
• Completion rate of signing credit application and review report on time
• Correctness of daily reports
• Customer Complaint Rate

* Professional requirement:

• Relevant financial knowledge background
• Familiar with the Bank's business-related regulations, regulations, and operating procedures

* Most challenging and difficult parts

Effectively and promptly resolve matters related to customer business transactions, complete accurate reports within the time limit, and serve as a communication bridge between business, operations and customers.

* Education: University degree or above, business related majors are preferred

* Work experience: More than one year working experience in banking is preferred

* Language skill

• Fluent English listening, speaking, reading and writing skills
• Fluent Chinese is plus

Benefits:

• Performance review
  
• Cathay insurance
  
• Domestic and oversea training