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Digital Platform Specialist
Descripción del trabajo
Main tasks
- Support company’s digital adoption initiatives, to ensure that our organization is getting the most out of our digital assets.
- Work closely with stakeholders throughout the organization, including product, IT, and customer service, to develop and execute a holistic strategy based on value and impact with a strong focus on User Experience. - Define and execute digital adoption strategies to improve efficiency and effectiveness of systems and processes, productivity, data integrity, process consistency, documentation and training. - Collaborate with cross functional delivery teams that design, develop, deliver, and maintain organizational platforms. - Partner with stakeholders across the company to understand individual department and organizational goals/initiatives and assess the correlated digital adoption challenges and priorities. - Develop and maintain an adoption roadmap with stages, deadlines, and goals.
Key performance index
The successful candidate must be creative, collaborative, and can manage multiple assignments while producing quality work under tight deadlines.
Requisitos
Professional requirement
- Familiarity with working in an agile format and fast-paced environment and ability to hit deadlines. - Possess and obtain expertise related to driving adoption with digital user experience journeys. UX designer experience a plus. - Ability to prioritize and implement projects from multiple stakeholders based on value added back to the business. - Ability to independently manage several projects simultaneously and operate under tight deadlines and competing priorities. - Communication, presentation, and interpersonal skills. - Strong analytical, problem-solving, and organizational skills with a high attention to detail.
Most challenging and difficult parts
Grow out of nothing but will be supported by Taiwan team. Cross function/ region collaborations.
Requirements
• Bachelor’s degree.
• 3+ years of digital platform experience.
• Work experience in App startups, digital banking, or FinTech
• Proficient in Vietnamese and either English or Chinese is a must.
• Scrum certificates a plus.
Sobre nosotros
Established in 1975, we have 165 branches throughout Taiwan, and 67 overseas locations spanning across China, Vietnam, Cambodia, Hong Kong, Singapore, the Philippines, Malaysia, Laos, Myanmar, Thailand, and Indonesia.
*A Better Future*
In the face of an ever-changing environment, we operate with a flexible mindset and invite our customers, employees and stakeholders to build a better future together. We strive for corporate sustainability and continue to invest in workplace empowerment, social empowerment, low-carbon economy, sustainable environment, health promotion, and financial health. We are committed to the RE100 global renewable energy initiative and aspire to have our domestic business locations run on 100% renewable energy by 2030. As a pioneer of sustainable development, we will continue our journey towards zero carbon operations.
*A New Era of Finance
By leveraging innovation, digitalization, and technology applications, we take financial services to the next level. Our data-driven culture is built on three pillars, digital, data, and technology, which allows us to provide seamless financial services with a human touch across online and offline channels and steadily establish ourselves as the best financial institution in the Asia Pacific region. Our achievements have won accolades from renowned institutions worldwide, including the IDC Future Enterprise Award, Euromoney Best Digital Bank Award, and Asian Banking & Finance Fintech Initiative Award - Taiwan!
*Our Employee Value Proposition: Cheer for you, Care for you, Rewards for you, All for you *
[Cheer for you] Interdisciplinary and agile training
[Care for you] Work-life balance
[Rewards for you] All-around benefits for every employee
[All for you] The best employer that promotes diversity, equity, and inclusion (DEI)
We live by the core values of “integrity, accountability, and innovation.”
