Customer Support Engineer [Semiconductor Equipment]
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Job Description
Req ID: 134550
Remote Position: Yes
Region: Asia
Country: Singapore
State/Province: Singapore
City: Singapore
Detailed Description
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Participates as a member of a customer support team and acts as an interface between customers and the team.
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Communicates and acts upon customer requirements and issues in production meetings.
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Work closely with the engineering team for investigation on complex issues & its solution implementation.
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Commission new machine installation at customer site
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Troubleshooting of circuits, components, instruments and mechanical assemblies
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Reconfigurations of systems and changing of components in accordance to customers' requests
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Able to read & interpret schematic electrical / mechanical drawings
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Handling stock purge and rework / return on faulty parts
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Monitor & track major projects of customer if necessary
Requirements
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Diploma or Degree preferably in Mechatronics, Mechanical, Electrical, Electronics Engineering
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3-5 years of work experience
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Prior work experience with front-end semiconductor equipment or related products highly preferred
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Able to comprehend mechanical and schematic diagrams
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Able to handle simple reworks within client's premises
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Able to commit to overtimes and willing to be on 24/7 standby for 2 weeks within a month
Other Info
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Fixed $1000 standby allowance per month
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Additional Overtime Allowance
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Work location: 8 Upper Changi Road North, Singapore 506906 (But will require the incumbent to travel to other sites when necessary)
Notes
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Find out how well you fit this job.
Find out how well you fit this job.
Find out how well you fit this job.
About us
What we do
At Celestica, we enable the world's best brands. We build trusted relationships and solve complex technology challenges to help our customers realize greater value, potential and outcomes. We are a leader in high-reliability design, manufacturing and supply chain solutions that brings global expertise at every stage of product development – from the drawing board to full-scale production and after-market services. With talented teams across North America, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Living Our Values
At Celestica, we foster a motivated, high-integrity work environment based on a strong set of corporate Values. These Values empower our employees to provide you with superior service.
Relentless Curiosity
We are obsessed with uncovering the information and insights that allow us to anticipate and overcome the challenges of the future.
Bold Conviction
We dare to envision new solutions, new technologies, new ways of working and invest to make it a reality.
Unwavering Dedication
We exemplify teamwork and commitment in every decision and every action to be the best partners to our customers and our colleagues.
Whether you’re a recent graduate or an experienced professional, joining us means working with some of the brightest minds and most talented people in the industry. You can leave your personal stamp on projects and impact others like never before.
Join an Award-winning Team
At Celestica, we recognize that our employees play an important role in our company’s success and we strive to create a collaborative environment that fosters innovation, empowers people and leverages individual expertise. By joining Celestica, you'll discover that working for a global company creates endless career opportunities for you.