What you’ll do:
- Own design & development of agent workflows that span email, SMS, social, and contact-management microservices.
- Collaborate daily with product managers, data scientists, and fellow engineers to turn marketing use-cases into resilient, observable code.
- Mentor junior engineers on evaluation-driven development and modern agent patterns.
- Stay current on fast-moving LLM infrastructure (vLLM, LangGraph, MCP) and guide the team in adopting what works.
- Shape long-term architecture, ensuring the platform can plug into future AI ecosystems without lock-in.
You will be a good fit if you:
- Enjoy freedom and take responsibility in a remote first environment. (You could choose WFH or in Taipei office)
- Are excellent at communicating clearly. (In English of course)
- Know how to effectively and efficiently collaborate with people around the world (cross timezones).
- Can manage multiple projects concurrently and prioritize effectively.
- Leverage open source technologies in a smart and practical way to solve problems while creating maintainable and evolving systems.
- Enjoy maintaining a high standard and discussing code quality and design patterns with peers.
- Flexible attitude and willingness to frequently move between different teams, software architectures and priorities.
- Desire to collaborate with our other product teams to think strategically about how to solve problems.
Must-Have Qualifications:
- Backend Engineering – 8 + years designing and operating REST / gRPC microservices; expert Python & FastAPI; strong SQL / NoSQL data modelling.
- Cloud & DevOps – Hands-on production AWS (Lambda, EKS / Fargate, S3) and infrastructure-as-code with Terraform, CloudFormation, or Helm.
- Messaging & Streaming – Practical experience with SQS queues and Kinesis streams for event-driven systems.
- AI & Data – Working knowledge of LLMs, prompt engineering, retrieval-augmented generation (RAG), embeddings, and vector databases such as Pinecone, Milvus, or Weaviate.
- Kubernetes – Able to author Helm charts, configure autoscaling / HPA, and monitor clusters with Prometheus & Grafana.
Preferred Qualifications:
- Built or maintained high-throughput, low-latency data systems.
- Familiar with MLOps fundamentals (feature stores, model registries) and data-privacy best practices.
- Created automated LLM evaluation harnesses using OpenAI Evals, LangChain Bench, MLflow LLM Evaluation, or DeepEval.
- Designed red-team and guardrail tests for safety, bias, PII leakage, and prompt-injection resilience with Promptfoo / Guardrails.
- Hands-on with LangGraph and other Python agent frameworks (LangChain Agents, CrewAI, AutoGen); designed multi-step agent workflows, branching logic, and reliability guards.
- Implemented Model Context Protocol (MCP) servers and adapters to let AI agents securely access external data and tools; defined context schemas, capability negotiation, RBAC, audit logging, and integrated MCP tools via LangGraph / LangChain MCP adapters.
- Mentored engineers and contributed to architecture reviews, design documents, and code reviews.
Updated: 2025/06/28
Video and on-site interview in English
At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!
在 Constant Contact,我們是一群很棒的人,有想法、有擔當,也願意勇敢嘗試。我們的工作很有成就感,因為我們正在幫助世界各地的人實現他們的夢想。
每天,我們都在幫助商家、創業家、非營利組織和個人,用對的工具在網路上成長、成功。我們喜歡新挑戰、新機會。
We’re just getting started!