Senior Specialist, Corporate Account Management_企業客戶資深服務專員 - O127

Responsibilities:

-Serve as the primary point of contact for corporate clients, addressing their inquiries and needs promptly and effectively.

-Build and maintain strong, long-term relationships with key stakeholders within client organizations.

-Understand clients' business objectives and challenges to identify opportunities for upselling and cross-selling our products and services.

-Collaborate with internal teams to ensure the successful delivery of solutions and services to clients.

-Monitor client satisfaction and proactively address any issues or concerns to maintain high levels of satisfaction and retention.

-Prepare regular reports and updates on client accounts for management review.

Requirements:

-Bachelor's degree in Business Administration, Hospitality Management, or related field.

-Extensive experience in corporate account management or B2B sales.

-Demonstrated ability to identify and capitalize on market opportunities, with a track record of driving significant revenue growth.

-Excellent communication and presentation skills, with the ability to effectively engage with senior-level executives and stakeholders.

-Results-oriented mindset with a proven ability to meet and exceed sales targets.

-Ability to thrive in a fast-paced, dynamic environment, with a proactive and adaptable approach to problem-solving.

Nice to have:

-Deep passion for the food and beverage industry, with a keen understanding of market trends and consumer preferences.

-Experience in HR or welfare committee-related roles.

Strong organizational and logical skills, with the ability to analyze reports and proficiently use Excel, Word, and other relevant tools.

-Advanced proficiency in Salesforce or other CRM software, enabling effective client relationship management and sales pipeline tracking.