全球科技業龍頭APP平台-客戶營運顧問BD Ops Consultants(短期)

Job Description

BD Ops (TVC) Job Description- BD Ops Consultants

BD Ops team is an organization dedicated to helping developers build successful businesses using the Android platform and Google Play. Our team works across different groups to support developers on both business and technical opportunities, and more importantly, help them build great apps and become successful on Play.

Building a strong catalog of developers across all service levels for apps and games, identifying and cultivating high potential developers, and driving adoption of quality-improving products is paramount to ecosystem success, we need to be experienced BD Ops Consultants to help scale our efforts to reach more high potential developers as the range of products and platforms developers are expected to embrace continue to grow across Google Play and the Android Platform.


補充職務特色:

1. 您將進入App軟體產業第一線龍頭科技公司,熟悉手機App市場營運、行銷工具、各項營運管理...等

2. 同時擁有顧問與科技產業工作歷練與專業,適合期待成為獨當一面的產品顧問

3. 同事遍佈於全球各大洲(歐美、東南亞、香港、台灣...等),全英文工作環境與多文化協調合作

補充工作內容:

1. 協助全球手機應用程式App開發商解決控制台操作、營運等各項疑難

2. 協助客戶於平台上的廣告推播、推薦排行榜、前十大推薦榜單...等媒體曝光管理

3. 結合各項時事、政策、業務策略,協助業務團隊執行各項軟體專案

4. 與各國跨功能團隊(政策,工程,與業務開發)共同解決緊急客戶問題...等

Requirements

This role entails two parts, Portfolio Operations, and Ecosystem Account Management. Portfolio Ops is focused on handling technical and business issues stemming from the very top partners in the world. Ecosystem Account Management is providing scalable business development management and support for a set of highly important partners to the ecosystem.

Minimum requirements

  • Years of relevant work experience
  • Years of customer service or account management experience
  • Years of experience with programming languages
  • Experience troubleshooting and independently solving technical issues related to software
  • Passion for mobile Apps or Games.
  • Strong business communication skills. Fluent in both written and spoken English and local language as required by location.

Preferred background / characteristics

  • Computer Science degree or equivalent.
  • Mobile App or Game development.
  • Years of customer service experience dealing with important partners related to technical topics. Preferably in a Sales environment.
  • Experience troubleshooting and independently solving technical issues related to mobile Apps and Games.

Reactive Support

  • Provide reactive and featuring support to the top service levels of the platform by offloading rules-based tasks from BD managers and executing these tasks in high quality and timely manner.
  • Communicate with partners in a highly supportive and customer-friendly manner appropriate for the industry and for a population of partners we are engaging with.
  • Consult with stakeholder teams to resolve technical issues related to the Play console, Android products and platforms, as well as Policy related issues.
  • Obtain and update the right contact information across developers whom we are targeting and/or communicating with

Interview process


4
50,000 ~ 80,000 TWD / month
100% Remote Work
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Logo of 瑞星管理顧問股份有限公司.

About us

瑞星簡介
瑞星為專業的招募顧問公司,為亞太地區各企業提供獵才、長短期派遣、人力/薪資代管服務,並企業經營領域的擴展,讓求職者擁有富多元彈性且跨地域的求職服務。
瑞星專注並善加利用產業洞察力、為企業提供招募策略布局,為亞太地區企業行招募服務,秉持「誠信、專業、效率」原則,協助企業找到合適的夥伴。透過與企業主和人才三方緊密連結,精準了解雇主需求,縝密分析求職者優勢,建立快速地適才適用招募渠道。並透過旗下顧問團隊深耕產業知識與人脈,用系統化、專業化的技術提升服務能力、滿足客戶需求。

瑞星的服務項目計有:
• 高階到一般職位的獵才或徵詢
• 技術職到非技術職的長短期人力派遣及外包
• 100%客製化的薪資代管處理

瑞星優勢
“Search for Perfection”是瑞星顧問群的最高宗旨,我們相信每個人選都有他獨特的價值,適合不同的企業。我們的使命是「幫企業找到最適人才、幫人才找到最佳工作」。
瑞星能在眾多招募顧問公司中脫穎而出,是因為我們堅守以下的價值:

一、誠信
瑞星致力於與客戶建立長久的合作關係,因此我們看重誠信正直的重要性,我們保證:
• 服務過程中真實傳遞人才的即時狀態,杜絕任何人為操弄;
• 企業所收到的每份履歷都經過顧問的把關,資訊真實;
• 人選推薦前得到求職者的首肯,保障三方權益。

二、專業
我們的招募師到顧問,都為有業界經驗的好手,能洞察及滿足客戶的需要;且我們行事嚴謹、對自我行為負責,定慎守客戶機密;並且我們會視情況調整顧問的客戶數量,確保每位客戶獲得充裕資源。

三、效率
瑞星顧問群以團隊合作的方式,彼此資源以及人脈共享,協助企業能以最快的速度找到最佳人才,人選能以最快的速度談到適合職位。同時,瑞星在台灣及海外都設有服務據點,為企業和人選提供最具效益的人力解決方案。

瑞星除了堅守以上價值外,我們同時擁有優質的人才庫,受到專業的電腦系統保護,確保個人隱私權利。瑞星各分公司均遵循各區域之法律規定、為鑑定合格的顧問公司(北市就服字 第0236號)。


Team

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Consultant
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Consultant
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Consultant
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Consultant
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Associate Consultant