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IT Helpdesk
Job Description
Main Responsibilities:
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Melakukan manajemen insiden keamanan IT, termasuk identifikasi, analisis, dan tindak lanjut.
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Menangani permintaan dan tiket helpdesk keamanan IT secara efisien dan profesional.
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Melakukan fine-tuning konfigurasi, rule, dan policy pada perangkat keamanan untuk menjaga performa optimal.
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Mengelola dan memantau tata kelola perangkat keamanan (security device governance).
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Menyusun dokumentasi dan laporan berkala terkait aktivitas serta status keamanan sistem.
Requirements
Requirements:
- Berdomisili di JABODETABEK
- Level Junior / Operator
- Latar belakang di bidang IT Security (lebih diutamakan) atau bidang IT lainnya
- Memiliki pengalaman kerja 1–2 tahun
- Bersedia standby on-call di luar jam kerja
About us
Introducing PT Horus Technology: Where Dreams Become RealityAt PT Horus Technology, we believe in the power of dreams and the ability to transform them into reality. As a leading software solutions company, we specialize in bringing innovative ideas to life through cutting-edge technology and seamless integration.
Our Vision: We envision a world where technology empowers individuals and organizations to achieve their full potential. We strive to be at the forefront of this transformation, driving innovation and providing exceptional software solutions that revolutionize industries and exceed expectations.
Our Mission: Our mission is to empower businesses and individuals with software solutions that simplify complexity, enhance productivity, and fuel growth. We are committed to delivering high-quality, tailor-made solutions that address the unique needs of our clients, enabling them to stay ahead in a rapidly evolving digital landscape.
Our Values:
- Innovation: We embrace creativity and continuous learning, pushing boundaries to develop groundbreaking solutions that drive positive change.
- Excellence: We have an unwavering commitment to excellence in everything we do. Our team of skilled professionals ensures top-notch quality in our products and services.
- Collaboration: We foster a culture of collaboration, working closely with our clients as strategic partners to understand their goals and deliver customized solutions that align with their vision.
- Integrity: We uphold the highest ethical standards, maintaining transparency, honesty, and trust in all our interactions with clients, employees, and partners.
- Empowerment: We believe in empowering our employees, enabling them to grow both professionally and personally. We value diversity and provide a supportive environment that encourages innovation and individual growth.
Join Our Team: At PT Horus Technology, we believe in the potential of our employees and provide a nurturing environment that encourages personal and professional growth. We value diversity and collaboration, fostering a culture of inclusivity and innovation.If you are a dreamer and a doer, passionate about leveraging technology to make a positive impact, we invite you to join our team. Together, we can turn dreams into reality and shape the future of technology.Contact us today to learn more about career opportunities and how you can be a part of our dynamic team at PT Horus Technology. Let's embark on an exciting journey of innovation and success together.