New / Business Development & Marketing Manager

We’re an independent creative, web, and design practice based in New York and Taipei. (https://hyphen.works / https://hyphen.works/information / https://instagram.com/hyphen.works)

We work with brands and institutions to support the voices of creators and the underserved. We operate with rigor and an expert-generalist approach across the East and West. With a nimble and capable network of collaborators, we service clients in the United States, Europe, and Asia.

Current and past clients include: Warner Music Group, VSCO, Nike, New York Times, Good Company Tea, Kaohsiung Music Center, 9m88, RUNNING ORDER, RVNG Intl, Enigma Labs, Signal Messenger, and more.

Hyphen Works是一間結合多方文化、網路創意、執行品牌傳達與策略的資深設計公司。2016年成立於紐約的國際設計公司，2021年在台北設立辦公室。我們專注於品牌、人文、新創與科技行業，並支持那些勇敢創造的多元世代，突破地點與文化距離，共同打造美好未來的夥伴們。

我們的團隊近年來的業界合作包含：華納音樂總部 (紐約)、高雄流行音樂中心、太空科技軟體Enigma Labs、Arc’teryx始祖鳥設計師的個人品牌Running Order、音樂人9m88、SoundCloud和紐約時報等。而過去團隊也曾參與Meta、Nike、adidas Originals、韓國三大娛樂公司JYP、Sony PlayStation、Rockstar Games、專業影像軟體VSCO、DIESEL以及知名室內設計大師Orlando Diaz Azcuy的工作。

透過分分秒秒的耕耘和經年累月的執行，我們一直強調創作中的獨特性、系統性、文化的深度理解與發揮。不論是為了實現客戶的個人夢想、嘗試短暫的實驗，或為組織和受眾留下深遠的影響與價值，我們共享創意的精彩旅程並徜徉其中。

We are looking for a sharp, optimistic, and effective business development & marketing manager to join us and grow our new client opportunities. Must be based in Taiwan or similar time zone, you’ll work closely with the founder to create exciting new opportunities. This is a contract-to-hire role with long-term potential to transition into a full-time team member for the right person. You will be at the front of outreach and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable projects with dream clients through a smart and efficient client development workflow and forging strong relationships with clients. Note that this role will also support our sister design agency Komorebi & Company.

Responsibilities

Develop and/or improve existing client development strategy from end to end

Conduct research to identify new markets, industries, leads, and client needs that fit within our capabilities

Prospect and arrange business meetings with prospective clients

Find authentic and personal ways to promote Hyphen Works' ethos and services while addressing or predicting clients’ objectives

Prepare and/or assist in client presentations, proposals, and service agreements

Keep records of sales, revenue, invoices, etc.

Drive and provide honest feedback to Founder on client development goals and workflow

Build long-term relationships with new and existing clients

Maintaining and owning history and data via CRM for client relationships, including using tools such as Hubspot, Folk.

Support founder in operational and strategic tasks for new businesses

Qualifications

Working experience as a business development / marketing manager, ideally within a small to medium creative and/or marketing agency environment

Excellent written and spoken English communication skills. Comfortable with communicating with clients in English.

3-5+ years of overall work experience, preferably in consumer-facing or cultural spaces/brands

Warm and sharp communication and negotiation skills

Enjoy meeting new people, getting to know and helping them achieve their causes. Results-driven.

Proven sales track record

Experience in CRM tools such as Hubspot/Folk, Google Slides/Keynote

Warm and sharp communication and negotiation skills

Kindness and empathy are must-haves

Sharp time management and automation skills

Passionate about client service within the creative, brand, or startup spaces.

Self-starter and a team player

Optimistic, proactive and detail-oriented

Have a personal interest in culture, music, arts, fashion, storytelling

Hours

Hours: 40 hours per week as contractor, with full-time potential after 3 months upon review

Salary

Competitive base, and for those who has proved themselves, we offer a 5-10% of revenue share for each project won, with room to grow. Our most recent projects are signed at $10K USD to $50K USD so you do the math.

Remote work is preferred. We succeed via reliable and non-intrusive email and Slack communication.

Professional Conversational and Written English
Have a strong curiosity for Eastern and Western culture and the space in between
Have 4+ years in a marketing or a business development role where you have developed relationships and opportunities with clients and partners
Enjoy talking to new people and is able to present, pitch and hold an engaging conversation with potential clients