inline 樂排股份有限公司

我們正在找尋 Business Development 加入到我們的團隊中，Business Development 的特質需要享受在勇於接受挑戰，對於目標會勇往直前，幫助餐飲集團和inline 在市場中探索很多合作機會和擁抱各個企業不同點並想出合作可能的角色。 We’re looking to add the business development to the team, who enjoys accepting the challenges, hits the targets, and explores the differences and opportunities with leading FB , and the enterprises in the market. Providing and making the magics for customers and the business partners. 【工作內容】 業務拓展、市場陌生開發 。 進行客戶端產品介紹、協助客戶系統導入並提供後續服務 。 售後客服、顧客關係維繫。

We’re looking to add the business development to the team, who enjoys accepting the challenges, hits the targets, and explores the differences and opportunities with leading FB , and the enterprises in the market. Providing and making the magics for customers and the business partners. 我們正在找尋 Business Development 加入到我們的團隊中，Business Development 的特質需要享受在勇於接受挑戰，對於目標會勇往直前，幫助餐飲集團和inline 在市場中探索很多合作機會和擁抱各個企業不同點並想出合作可能的角色。

We’re looking to add the business development to the team, who enjoys accepting the challenges, hits the targets, and explores the differences and opportunities with leading FB , and the enterprises in the market. Providing and making the magics for customers and the business partners. 我們正在找尋 Business Development 加入到我們的團隊中，Business Development 的特質需要享受在勇於接受挑戰，對於目標會勇往直前，幫助餐飲集團和inline 在市場中探索很多合作機會和擁抱各個企業不同點並想出合作可能的角色。

Overview Own the end-to-end planning and execution of a new strategic partnership initiative, serving as inline's single point of contact for external partners. From project planning and cross-party coordination through timeline, budget, and closing management, you will drive smooth delivery and build partnerships built to last. The role calls for strong judgment and the ability to coordinate multiple parties and move the project forward steadily in complex situations. Key Responsibilities Overall project ownership: coordinate across internal teams and partners, manage timeline and milestones, control budget, and own delivery and closing for the project as a whole.Partner point of contact: act as inline's primary contact for external partners, drive smooth execution, resolve issues as they arise, and sustain quality and mutual trust on both sides.Execution governance: keep the project moving in line with the partnership framework, coordinate billing, reconciliation, and closing, and maintain a smooth, durable working relationship.Multi-partner coordination: negotiate and manage terms, content, and timelines with brand, media, channel, and other cross-industry partners.Cross-functional collaboration: understand the legal and financial dimensions of execution, and work with the relevant internal teams to keep processes smooth and sound.Issue quality management: identify potential issues early as the project progresses, communicate them promptly, and ensure steady delivery.Results knowledge: track project performance, consolidate closings, and build a project knowledge base.Cross-party communication: serve as the hub between external partners and inline's internal teams, and manage stakeholders and upward communication internally. ▌✨ Submit your application here for priority review: https://bit.ly/4fZCf8Z 職務簡介 負責一項全新策略合作專案的整體統籌與落地執行，擔任 inline 對外部合作夥伴的單一窗口。從專案規劃、跨方協調，到時程、預算與結案的全流程管控，推動合作順利落地並建立可長期經營的夥伴關係。此角色需具備良好判斷力，能在複雜情境中協調各方、穩健推進專案。 主要工作內容 專案整體統籌：跨單位與跨夥伴協調、時程與里程碑管控、預算控管與結案，對專案整體交付負責。夥伴對接窗口：擔任 inline 對外部夥伴的主要窗口，推動合作順利落地，協調解決執行過程中的議題，維護雙方合作品質與互信。合作執行與治理：確保專案依合作架構順利推進，協調請款、核銷與結案，維護順暢且可長期經營的合作關係。多方夥伴協調：洽談並管理品牌、媒體、通路及其他異業夥伴的合作條件、內容與時程。跨團隊協作：掌握執行中涉及的法務與財務面向，與內部相關單位協作，確保流程順暢與穩妥。議題與品質管理：提早辨識專案推進中的潛在議題並即時溝通，確保專案穩健交付。成果彙整：追蹤專案成效，彙整結案並建立專案資料庫。跨方溝通：擔任外部夥伴與 inline 內部團隊之間的協調樞紐，並對內做好利害關係人與向上溝通。 ▌✨ 我們會優先審閱透過我司BambooHR的職缺頁面投遞履歷者:https://bit.ly/4fZCf8Z

【我們在找的你】 我們正在尋找一位細心且具備高度執行力的夥伴，協助團隊處理日常專案營運、合作夥伴溝通與行政流程管理。這個角色將參與跨部門專案的執行與維護，協助內外部資訊整合、系統操作、文件管理及數據整理，確保各項營運流程順利進行。如果你喜歡與人溝通、擅長處理細節，並樂於在快速變化的環境中解決問題，歡迎加入我們。 【工作內容與職責】 ▌合作夥伴溝通與營運支援 擔任日常聯繫窗口，協助回覆與追蹤相關問題協助執行專案溝通事項與進度追蹤整理並維護合作夥伴相關資料與作業紀錄協助建立與優化日常營運流程 ▌系統操作與資料管理 協助執行平台後台設定與資料維護作業定期確認系統資料正確性，並追蹤異常狀況協助跨部門進行資料更新與營運需求執行支援團隊日常行政與系統操作需求 ▌行政與帳務協助 協助整理、歸檔及管理相關合約文件協助追蹤例行帳務與行政作業進度協助處理發票、請款及相關文件管理流程支援主管交辦之營運行政事項 ▌數據整理與分析支援 定期整理專案營運數據與相關報表協助製作 Excel 報表及資料分析追蹤專案執行狀況並提供數據支持協助跨部門會議所需資料準備 ✨我們會優先審閱透過我司BambooHR的職缺頁面投遞履歷者: https://bit.ly/4uT3oyM

We are looking for a GTM Operations Assistant to support daily operational tasks, maintain accurate business and customer data, and assist in improving internal workflows. This role will work closely with cross-functional teams and help ensure operational processes are executed smoothly and efficiently. 【What you'll do】 Daily Operations ▮ Support day-to-day administrative and operational tasks to ensure smooth and efficient team execution. ▮ Maintain and organize internal documents, operational records, and business-related data with accuracy and consistency. ▮ Assist with recurring operational processes, including documentation, data maintenance, and cross-functional coordination. ▮ Complete additional operational tasks as assigned by supervisors. Process Support and Optimization ▮ Workflow Optimization: Identify bottlenecks in manual tasks and suggest practical improvements to enhance team productivity. ▮ Documentation SOPs: Help create and maintain SOPs to ensure process consistency as the team scales. ▮ Automation Support: Assist in building or maintaining lightweight automation tools using Google Sheets, Google Apps Script (GAS), or Python to reduce repetitive manual work.

**We highly recommend submitting your application here (Link).** inline is a fast-growing restaurant SaaS startup. We power the operational backbone of thousands of restaurants — from reservations, table, and queue management to digital ordering. Our customers range from Michelin-starred restaurants to leading local and regional dining groups. We are a market leader in Taiwan and are actively expanding our global footprint across APAC. At inline, a recruiter isn't a requisition processor; we are a strategic partner to every team we work with. In this role, you will carry an active recruiting portfolio while leading and coaching a dynamic recruitment team. You will own the end-to-end hiring experience across multiple functions, working closely with hiring managers who are genuinely invested in getting it right. You'll be joining our team at a meaningful moment: we are scaling quickly across Singapore, Hong Kong, Australia, Japan, and Taiwan, and the talent decisions you make now will shape the teams that drive that growth. If you're looking for a role with real impact, this is it. [Key Responsibilities] 1. Hiring Manager Partnership ▮ Role intake: Partner with hiring managers at the start of each search to clarify role requirements, define the ideal candidate profile, and align on evaluation criteria and hiring timelines before sourcing begins. ▮ Ongoing communication: Maintain regular, structured updates with hiring managers throughout the recruitment process to keep searches on track and expectations well-calibrated. ▮ Process improvement: Identify and optimize recruitment workflows to enhance efficiency and scalability as the company grows. 2. Candidate Evaluation ▮ Resume review phone screening: Screen inbound applications and lead initial screening calls to evaluate core competencies, cultural alignment, and role motivation. Advance qualified candidates with clear summaries and recommendations for the hiring manager. ▮ Strategic headhunting: Proactively source and engage passive candidates through targeted outreach and networking. Partner with and manage external headhunters, maintaining clear expectations around our hiring standards and needs. ▮ : Provide hiring managers with transparent assessments of candidate strengths and gaps, market realities, and actionable recommendations when the pipeline requires course correction. 3. Candidate Experience Communication▮ Primary candidate contact: Serve as the main point of contact for candidates throughout the interview process, providing timely updates, clear communication, and a consistently professional and engaging experience.▮ Interview scheduling: Own end-to-end scheduling of all interviews, coordinating across candidates, interviewers, and hiring managers with accuracy and responsiveness.▮ ATS integrity: Maintain accuracy and completeness of all candidate data, interview schedules, and feedback records within the ATS (Applicant Tracking System) to drive efficient recruitment workflows and reporting. 4. Recruiter Coaching ▮ Hands-on coaching: Support recruiter growth through regular check-ins and coaching conversations, and help the team sharpen their sourcing instincts, candidate assessment skills, and hiring manager communication. ▮ Standards and quality: Define and maintain recruiting standards across the team so the hiring experience is consistent and high-quality regardless of who owns the role. What This Role Is Not▮ While this position sits within the People Operations team, its primary mandate is talent acquisition, rather than employment administration.

About Us: We are a leading tech company based in Taipei, operating across various Asian markets, including Australia, Hong Kong, Singapore, and Japan. Our mission is to innovate and streamline operations in the inline app industry, ensuring excellence in customer service and operational efficiency. Our culture is driven by a passion for hustling and a commitment to sharing the honors of our achievements. We value neatness, clarity, and close collaboration, and we're looking for a Billing and Revenue Operations Lead to help steer our financial growth and operational efficiency. Job Summary: The Billing and Revenue Operations Lead will oversee the entire billing process, from invoice generation to revenue recognition, ensuring accuracy, compliance, and timely payments. This role is crucial for optimizing our revenue operations and financial health. The ideal candidate is detail-oriented, strategic, and a problem-solver, capable of leading initiatives to improve billing processes and systems. Key Responsibilities: Billing and Invoice Management: Oversee the entire billing process, ensuring invoices are generated, issued, and followed up on accurately and promptly. Collaborate with sales and customer success teams to streamline invoice adjustments and handle customer queries efficiently.Revenue Recognition: Ensure revenue is recognized in compliance with company policies and accounting standards. Manage the month-end close process for billing, ensuring timely and accurate revenue reporting.Process Optimization: Continually assess and optimize billing and revenue operations. Identify bottlenecks or inefficiencies and lead initiatives to implement best practices and improve operational efficiency.Compliance and Reporting: Maintain up-to-date knowledge of relevant financial regulations and ensure all billing operations comply. Prepare detailed reports on billing accuracy, revenue performance, and key metrics for internal stakeholders.Salesforce.com and Zuora Implementation and Management: Play a lead role in the implementation and management of Salesforce.com and Zuora platforms. Ensure these systems are optimized to support billing and revenue operations, including automation of billing processes, and integration with other business systems for streamlined operations.Cross-functional Collaboration: Serve as the primary liaison between finance, sales, customer success, and IT departments to ensure billing and revenue processes are aligned with business objectives. Work closely with sales and customer success teams to resolve billing issues, enhance customer satisfaction, and support sales strategies.Team Leadership and Development: Lead, mentor, and develop the billing team, fostering a culture of high performance, continuous improvement, and shared success. Ensure the team is fully trained on Salesforce.com, Zuora, and other relevant tools and systems.Strategic Projects: Lead strategic projects related to billing and revenue operations, such as the integration of new products or services into the billing platform, exploring new revenue streams, and implementing new billing models to support business growth.

Join Our Fast-Growing APAC Team! Are you a data-driven problem solver with strong Python and SQL skills? Do you have a keen eye for detail and a passion for optimizing financial processes through data analysis? If so, we want to hear from you! In this role, you will play a key part in delivering high-quality customer data analysis and quality assurance to support our internal financial control function. You will also help the Revenue Operations team uncover valuable customer insights through data analysis on our existing inline services. As inline continues its rapid expansion across APAC, we are looking for highly detail-oriented individuals with strong analytical capabilities to derive insights from diverse data sources. Fluency in English is a plus, as this role involves communication with global partners. We value proactive problem-solvers who take ownership of their work, manage their time efficiently, and continuously seek to improve workflows and documentation. If you're passionate about financial data analytics and eager to drive meaningful impact, this role is for you!What You Will Do Data Analysis & Optimization Python & SQL are essential – use them to automate, analyze, and optimize financial data.Enhance and optimize the billing system using Google Apps Script (GAS) to enable automation.Analyze customer payment behaviors and propose data-driven solutions to improve collection efficiency.Monitor and analyze monthly revenue performance to ensure accuracy and financial health.Maintain clean, structured, and well-documented financial data dashboards for better decision-making. Billing & Accounts Management Set up, manage, and optimize billing systems to improve efficiency.Support customer billing inquiries, ensuring clarity and resolution.Enhance the customer payment experience, making transactions seamless.Maintain accurate financial records and ensure proper cash flow tracking.Conduct regular follow-ups with domestic and international clients via calls, emails, and meetings.Standardize billing processes and ensure invoice accuracy. Process Management & Documentation Accurately track internal and external requests, process information quickly, and resolve issues.Develop and maintain clear, well-structured documentation to improve operational efficiency.Implement and maintain daily, weekly, and monthly productivity and quality metrics based on department needs.

We strongly recommend that you submit your application through our BambooHR to increase visibility. 🚨 Please Note: This position is Singapore-based. You will need to relocate to Singapore with an Inline-sponsored work permit.The job requires Japanese language proficiency (written, spoken and listening) because the role involves regular engagement with our Japanese-market clients/partners. Please submit your JLPT certificate with your application. About Inline Inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for Inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Taiwan, Kuala Lumpur, Vancouver, Melbourne, Sydney, and cities in the US. For people with solid professional skills and talent who are highly motivated to expand their careers and learn in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend with Inline for the next thousand partners at a rapid pace. We Are Looking For We are currently seeking an ambitious, high-energy, and results-driven Customer Success Manager who thrives on challenges and growth in a fast-moving environment. As a Customer Success Manager at Inline, you will work closely with our restaurant partners, customer support team, revenue operations, product, sales, marketing, and operations teams to optimize restaurant relationships and provide maximum value for both Inline and our clients. Key Responsibilities Maintain regular contact with partner restaurants and activate services that drive revenue growth, including TMS, food ordering, key integration partnerships rollout, and other add-onsDevelop churn indicators, plan and execute rescue strategies, and revamp account care flow to meet retention goalsBuild long-term relationships with key clients and serve as a trusted advisor in their restaurant operationsProvide support during initial product implementation, offer recommendations around best practices, and support new product/feature launchesResolve product-related issues or concerns efficiently and effectivelyWork closely with internal teams (National, Regional, and Global) to solve problems and ensure feedback improves Inline's product and operationsOnboard restaurants and provide retraining as needed to ensure they effectively use Inline in their daily operationsAct as an ambassador for Inline's mission, brand, and product in all interactions What We Offer Work permit sponsorship for SingaporeOpportunity to work with leading restaurants across Asia-PacificFast-paced startup environment with significant growth opportunitiesInternational, collaborative team culture