Billing & Analytics Associate

Join Our Fast-Growing APAC Team!

Are you a data-driven problem solver with strong Python and SQL skills? Do you have a keen eye for detail and a passion for optimizing financial processes through data analysis? If so, we want to hear from you!

In this role, you will play a key part in delivering high-quality customer data analysis and quality assurance to support our internal financial control function. You will also help the Revenue Operations team uncover valuable customer insights through data analysis on our existing inline services.

As inline continues its rapid expansion across APAC, we are looking for highly detail-oriented individuals with strong analytical capabilities to derive insights from diverse data sources. Fluency in English is a plus, as this role involves communication with global partners.

We value proactive problem-solvers who take ownership of their work, manage their time efficiently, and continuously seek to improve workflows and documentation. If you're passionate about financial data analytics and eager to drive meaningful impact, this role is for you!

What You Will Do

Data Analysis & Optimization

• Python & SQL are essential – use them to automate, analyze, and optimize financial data.
• Enhance and optimize the billing system using Google Apps Script (GAS) to enable automation.
• Analyze customer payment behaviors and propose data-driven solutions to improve collection efficiency.
• Monitor and analyze monthly revenue performance to ensure accuracy and financial health.
• Maintain clean, structured, and well-documented financial data dashboards for better decision-making.

Billing & Accounts Management

• Set up, manage, and optimize billing systems to improve efficiency.
• Support customer billing inquiries, ensuring clarity and resolution.
• Enhance the customer payment experience, making transactions seamless.
• Maintain accurate financial records and ensure proper cash flow tracking.
• Conduct regular follow-ups with domestic and international clients via calls, emails, and meetings.
• Standardize billing processes and ensure invoice accuracy.

Process Management & Documentation

• Accurately track internal and external requests, process information quickly, and resolve issues.
• Develop and maintain clear, well-structured documentation to improve operational efficiency.
• Implement and maintain daily, weekly, and monthly productivity and quality metrics based on department needs.

Must-Have Skills

Proficiency in Python and SQL – essential for data analysis and automation.
Strong attention to detail – ability to work with accuracy and precision.
Excellent documentation skills – ability to write clear, structured process documents.
Logical thinking & analytical mindset – ability to derive meaningful insights from complex datasets.
Experience with Google Sheets (advanced formulas) and Google Suite.
Excellent cross-functional communication skills – ability to collaborate across teams.
Strong time management & organizational skills – ability to handle multiple tasks in a fast-changing environment.
A positive, team-oriented attitude – someone who enjoys working with colleagues and growing together.
Ability to thrive in a fast-paced environment – delivering structured reports and solutions efficiently.

Nice-to-Have Skills

Experience using Google Apps Script (GAS) or JavaScript for automation.
Knowledge of Zuora and Salesforce – experience in financial systems is a plus.
Prior experience in restaurant operations or a similar industry.
Ability to adapt quickly and maintain high accuracy in a dynamic environment.

Why Join Us?

Work with Data That Drives Business Decisions – Your insights will directly impact revenue operations.
Fast-Paced Growth – Be part of a rapidly expanding company with clear career growth opportunities.
Collaborate on a Global Scale – Work with international teams and partners.
Enhance Your Skills – Get hands-on experience with financial analytics, automation, and process optimization.
Supportive & Innovative Team Culture – Work with passionate colleagues who value collaboration and continuous improvement.

If you’re excited about leveraging Python, SQL, and data analytics to optimize financial processes and improve billing operations, we’d love to hear from you!

Benefits & Perks

Work Environment & Equipment

• Choose between a 15”/13” MacBook Pro or MacBook Air + iPad (for product team members).
• Sit-stand desks to let you switch up your work style for comfort and productivity.
• Unlimited snacks, capsule coffee, and even a beer tap – fuel your creativity and energy!
• A bright, spacious office located near Huashan Creative Park, with great transport links and a refreshing green view.
• A flat organizational structure that encourages open communication and unlimited career growth.

Bonuses, Leave & Team Activities

• Year-end bonuses & performance-based incentives to reward your hard work.
• Fun team outings and dining experiences at popular restaurants.
• Festive celebrations like Lunar New Year banquets and Mid-Autumn BBQs.
• 10 days of paid leave in your first year, with more vacation days added based on tenure.

Join us and be part of a dynamic, innovative, and supportive team!

inline團隊成員來自不同城市及國家，請務必使用英文投遞履歷唷！

• Half of the inline team is based outside of Taiwan, and this position is on a global team - so please apply in English!