Senior Facilities Manager

Senior Facilities Manager

Position Overview:
The Senior Facilities Manager will be responsible for ensuring the efficient and effective Facilities management of all the client assigned facilities in Taiwan. The ideal candidate will have a proven track record in facilities management with good soft services and technical skills, and a keen eye for detail. This role requires a proactive and solutions-oriented individual who can drive continuous improvement in facility operations while ensuring compliance with industry standards and best practices.
The Senior Facilities Manager will be based in Client’s office in Taipei, and will directly report to the Regional Operations Director based in Singapore and will have a team of 4 functionally direct reports (Engineering Manager, Engineer, Soft Services Manager, Finance and Administrative facilities coordinator) to support in the management of facilities and engineering services.

The Senior Facilities Manager will locally work closely with the JLL Country Account Manager and Client representatives, Business unit admins on the day-to-day operations.

The role will require to respond and work on after office hours and weekends as and when needed to support the business operations and service continuity.

Job Description
Responsibilities:
• Manage the facility operations, including critical environment engineering maintenance programs, incident and crisis management, health and safety, sustainability programs, cleaning services, landscaping, pest control, and waste management among others.
• Meet and exceed the Key performance indicators and service level agreement.
• Prepare and manage the facilities Capex and Opex budget, finance performance reporting ensuring financial objectives are met.
• Prepare periodic management reports regarding activity summary, performance level, energy data, maintenance activity, innovation, and incident.
• Plan and execute facility improvement projects, renovations, and relocations. Interface with Project team on major capital projects, office refresh, moves and churns.
• Establish and maintain relationships with Landlords, vendors, contractors, and other service providers to ensure timely and quality delivery of services within budget.
• Procurement and Contract administration. Ensure services are procured and delivered at right costs creating value for the client, contracts renewals are timely done.
• Ensure compliance with local laws, regulations, and industry standards related to health, safety, and environmental standards.
• Conduct regular inspections and audits of facilities to identify and address any maintenance or safety issues.
• Manage facility request and ensure works orders are closed on time to ensure superior service delivery and employee satisfaction.
• Collaborate with cross-functional teams (sustainability, health and safety, project, finance) to meet facilities goals and business objectives.
• Provide leadership and guidance to a team of facilities staff, including hiring, training, performance management, and fostering a positive and inclusive work environment.
• Prepare, submit and present periodic facilities reports.

Qualifications:
• Bachelor's degree /Diploma in Facilities Management, Engineering, or a related field.
• 7-10 years of experience in facilities management or related roles, with a demonstrated ability to manage commercial office facilities preferably in financial, technology institutions.
• Strong leadership, people, time management skills.
• Good knowledge of building systems and operations, maintenance practices, and relevant regulations and codes.
• Strong project management skills with a proven ability to plan, execute, and deliver projects on time and within budget.
• Good English communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
• Proficiency in facility management software/tools , computer applications (MS Office, etc.)

學歷：大學