Program Manager

Job Description
How We support the Whole You:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

Group Insurance Plan
Annual Leave
Labor Insurance
National Health Insurance
Employee Welfare Committee
Employee Assistance Programme (EAP)

What this job involves

As a Program Manager, you will lead strategic workspace projects with end-to-end ownership. Day-to-day responsibilities include:

Identifying process improvement opportunities
Creating and managing detailed project plans and timelines
Faciliating communications with vendors and cross-functional teams
Providing comprehensive updates to key stakeholders
Driving project execution from initiation to successful completion
Key Duties

Lead strategic discussions with internal stakeholders to understand and assess current workspace operation and experiential processes
Develop strategic project plans with clear objectives, timelines, and measurable outcomes
Manage projects end-to-end, including contract execution, payment processing (e.g., purchase orders), and project lifecycle tracking
Create and maintain standard operating procedures and change management documentation to ensure clear communication and stakeholder alignment
Analyze and optimizes food service operations including vendor relationships, delivery logistics, and quality assurance for on-site food programs
Develop parking allocation system, maintain database of parking assignments, and coordinate with security team for access management
Work with key stakeholders to develop optimal storage space system across facilities, including inventory tracking and space optimization for departments
Develop and execute streamlined processes for company swag procurement, inventory management, and distribution for East Asia
Lead the analysis to optimize laboratory operations including safety compliance, equipment maintenance schedules, and space utilization
Manage lease-related activities including documentation, renewal tracking, and coordination with property management
BASIC QUALIFICATIONS

Bachelor’s Degree
3+ years of experience in workplace strategies (Facilities, Office, Administration, HR)
3+ years of project/program management experience
Experience in working with 3rd party teams and outside vendors
Experience in project plan creation and tracking
Experience with procedure development and implementation
Demonstrated ability to work collaboratively
Experienced use of MS Suite/Suite/MAC and PC skills
Experience with Project Management Software (Asana, Smartsheets) and Atlassian application suite (Confluence, JIRA)
Fluency in English and Business Chinese/Mandarin
PREFERRED QUALIFICATIONS

Willingness to accept and embrace change in a fast-pace environment
Strong business intelligence/analytics reporting skills
Ability to work on multiple projects concurrently
Demonstrated ability to manage project/task prioritization
Ability to drive effective teamwork, communication, collaboration and commitment across multiple groups
Confident English communicator (written and oral) skills
If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

學歷：大學、碩士