[Music] Artist, Creator & Entertainment Operations Specialist

Team Segment : Music

As FANKLUB continues to scale its artist and creator operations, we are looking for an Artist & Creator Operations Specialist to support the onboarding and long-term operation of singers, creators, and entertainment partners on the platform.

In this role, you will work closely with artists, creators, and internal teams to translate platform strategies into sustainable day-to-day operations. You will serve as a key bridge between external partners and internal stakeholders, ensuring that content, interactions, and membership experiences are delivered consistently over time.

Responsibilities:

Artist & Creator Operations and Campaign Support (60%)

• Support the development of standard operating procedures for artists and creators on FANKLUB
• Assist artists and creators in using platform features, including content planning, member engagement, and feature utilization
• Support the execution of marketing initiatives and offline events related to artists and creators
• Regularly track operational performance, compiling execution records and performance insights
• Support the design, production, and inventory management of artist and creator merchandise

Content and Asset Production and Publishing (30%)

• Assist in planning content assets for artists and creators, including promotional, campaign, and member-exclusive content
• Manage content publishing in the backend system and conduct basic quality checks
• Coordinate asset requirements and timelines to ensure content is delivered on schedule

Contract and Administrative Coordination (10%)

• Support the tracking of artist and creator partnership contracts, including signing, collection, and filing
• Coordinate administrative workflows with internal legal and finance teams

About KKBOX ONE and FANKLUB

FANKLUB, created by KKBOX, is a next-generation platform for fandom and member engagement dedicated to deepening the long-term connection between artists, creators, brands, and their core fans.

Starting from music and extending into lifestyle, culture, and educational content, FANKLUB harnesses the power of local fandoms while leveraging data and AI to enhance the user experience. Our mission is to build a content and relationship ecosystem that provides long-term companionship for every user.

Requirements:

• At least two years of relevant work experience in entertainment, content platforms, brand marketing, or campaign execution. Internship or part-time experience is also welcome
• Experience serving as an external point of contact, with the ability to communicate independently and manage project progress
• Strong attention to detail and the ability to manage multiple projects while maintaining execution quality
• Comfortable with administrative and execution-focused tasks, with strong organizational skills
• A good sense of visual aesthetics and basic experience in content and asset production, including familiarity with tools such as Canva or Figma

Preferred Qualifications:

• Familiarity with fan culture and fan community engagement