KKCompany

Team Segment : Music About the Role: We're building a music streaming app that millions of people in Japan use every day — and there's a ton of new ground to cover. We are gradually expanding our technical stack from pure native (iOS/Android) to cross-platform solutions, with React Native as our primary driver for new features and fast iteration. Since our existing team is composed of seasoned native specialists, you will help us build our React Native foundation and be a key voice in our technical decisions. You will help design the integration of React Native into our existing apps, and establish our RN technical standards.You will act as the technical bridge between our cross-platform and native domains, partnering with veteran iOS and Android specialists to navigate complex mobile puzzles—such as low-latency audio sync, background tasks, and hybrid bridge optimizations. It's the perfect environment to push your platform engineering skills to the next level while shaping our core architecture. Team Culture: You'll join a Scrum-based cross-functional squad with iOS, Android, backend, QA engineers, product managers, and designers. We move fast, ship often, and value engineers who enjoy collaborating across different technical stacks. Responsibilities: Build and evolve our React Native Architecture: Work with the team to shape the blueprint, folder structures, and standards for our hybrid appShip high-quality, user-facing features across iOS and AndroidCollaborate closely with native iOS and Android developers to integrate and maintain native bridges, exposing core native capabilities (e.g., our custom audio engine) to the React Native layerOwn mobile features end-to-end: UI, API integration, release, and post-launch optimizationImprove app quality: Optimize React Native performance (startup time, memory usage, and frame rates)Stay adaptable: Participate in evaluating and prototyping other cross-platform or emerging technologies if our product direction evolves

About the Team KKBOX is looking for experienced and passionate Product Managers who are excited about music streaming and fan engagement to help enhance our product competitiveness, elevate the music experience, and strengthen the connection between users and creators. We are looking for individuals with strategic thinking, data-driven decision-making skills, and strong cross-functional collaboration abilities. You should be comfortable driving products from 0 to 1 and ensuring continuous growth and optimization of existing features. These roles will cover multiple product areas, including but not limited to music experience, fan engagement, creator support, and data applications. If you are user-centric, skilled at analyzing market trends and product data, and eager to build products that impact millions of users, this is the perfect opportunity for you. Job Responsibilities: Define Product Strategy and Vision – Develop and execute long-term product roadmaps based on market trends, data analysis, and user needs, ensuring alignment with business goals.Cross-Functional Collaboration – Work closely with design, engineering, marketing, and business teams to ensure smooth product development that meets both business and user needs.Product Development Optimization – Lead the full product lifecycle, from conceptualization to launch, continuously iterating to enhance user experience and product value.Data-Driven Decision Making – Leverage data analysis and user research to identify pain points and opportunities, drive A/B testing, and ensure product growth is aligned with market demand.Focus on User Needs – Deeply understand user behavior and needs, ensuring product decisions effectively address real user problems and enhance engagement.Improve User Engagement Retention – Optimize user experience and interaction mechanisms to increase engagement and retention on the platform.Explore AI and Personalization Applications – Integrate AI technologies (such as personalized recommendations, smart playback, and fan interactions) to enhance KKBOX’s intelligence and market competitiveness.

Team Segment : Music Team Information :The main aim of the Data Platform team is leveraging data to provide insights and evidence to help stakeholders take meaningful business actions. With the help of key findings and reports from the team, the Business Leader will be all set to make informed decisions. In addition to supporting data-driven decision making, the team is also responsible for the development and ongoing operation of personalized recommendation systems. By integrating machine learning models—such as those powered by AWS Personalize—into our data platform, we aim to enhance user experiences through intelligent and scalable content recommendations, including music recommendation features in the near future. If you’re passionate about leveraging data to drive business and deliver personalized user experiences, we want to hear from you. Responsibilities: Design and implement ETL/ELT processes to integrate data from a variety of internal and external sources into an analytical-based data model to support business analytics or product development.Develop procedures for tracking data quality, completeness, redundancy, and improvement.Work closely with data analysts and development teams to implement solutions that enable them to do their jobs.Build and optimize recommendation pipelines, including implementing models using AWS Personalize for personalized content ranking and user-item interaction prediction.Collaborate with cross-functional teams to explore and prototype personalized recommendation systems, especially in the context of music content delivery.Contribute to strategic initiatives involving machine learning-driven personalization systems, with a focus on increasing product engagement through recommendation accuracy.

Team Segment : Music KKBOX is one of the leading music streaming platforms in Asia, serving millions of users across multiple regions. The platform handles large-scale traffic and concurrent streaming workloads. Our infrastructure spans both on-premise data centers and cloud environments, leveraging global CDN networks and multi-region architecture to deliver highly available and high-performance services. The network infrastructure must support high concurrency, cross-region traffic routing, and highly reliable service operations. Responsibilities: Design and maintain the KKBOX network infrastructure to ensure high availability, performance, and reliability of production systems.Manage backbone network infrastructure, including firewalls, load balancers, routing, and hybrid connectivity.Monitor network environments and related services, analyze anomalies, and lead troubleshooting for network-related incidents.Lead incident response and root cause analysis for major network outages or performance issues.Design and implement network architecture optimization to improve system scalability and stability.Collaborate with development teams to improve infrastructure and service architecture.Participate in infrastructure planning, including hybrid cloud networking, traffic routing, and overall architecture optimization.

Team Segment : Corporate Responsibilities: Develops and maintains investor relations strategy and annual plans.Creates presentations, press releases and other communication materials for earnings releases, industry events, and presentations to external stakeholders.Organizes conferences, road shows, earnings conference calls and investor meetings.Proactively identify and build relationships with institutional investors and equity analysts.Act as a strategic advisor to the executive team by synthesizing market feedback regarding the companys performance and strategic directionMonitor analyst reports and industry trends. Perform benchmarking against global peers to provide actionable insights for senior management on valuation and capital market positioning.Oversees the regulatory filings, announcements and material information releases (in cooperation with the Corporate Governance team).Actively participate in the IPO process, including the preparation of prospectuses, and manage domestic and international roadshows and investor conferences.Collaborate with the PR team to develop messaging for market volatility or sensitive corporate events.Develop and refine the companys equity story. Translate complex SaaS and streaming technology metrics (e.g., ARR, LTV, CAC, Churn Rate) into compelling investment narratives.Manages the IR portion of the company website.

Team Segment : Music Objectives of this role:KKBOX, a leading music streaming platform in Asia. We are seeking an experienced Mobile App Tech Manager to lead our iOS and Android engineering teams. This role combines hands-on mobile technical expertise with strong people and delivery leadership, ensuring high-quality client applications are delivered on time and at scale.You will partner closely with senior engineers to define technical direction, own execution outcomes, and maintain a healthy, high-performing engineering culture. Responsibilities: Take full ownership of Mobile (iOS/Android) delivery outcomes: roadmap commitments, milestones, release quality, and post-release stabilityIdentify potential risks in scope, timelines, or technical execution and take action to mitigate themPartner with senior engineers to evaluate technical designs, trade-offs, and long-term architecture decisionsEstablish and continuously improve engineering processes to balance speed, quality, and sustainabilityManage, mentor, and support engineers across different seniority levelsCollaborate closely with Product, Design, and Backend teams to translate product requirements into executable technical plans

Team Segment : Corporate As a Senior Internal System Engineer in this team, you will aim to ensure that software delivery meets the needs of daily business operations within the company, enabled by your full-stack skills in Python and Next.js. Responsibilities: Write readable, testable, efficient, and maintainable codeDesign and implement extendable web applications in Python (Flask or FastAPI) and React/Next.jsEstablish CI/CD pipelines with automated testing and deploymentTroubleshoot service failures and fix functionality defectsBuild reusable components and internal utilities for team productivity improvementOperate and maintain services on Linux with Nginx/Apache reverse proxy

Senior Information Security Specialist We are looking for an experienced Information Security Specialist who can operate independently and keep KKCompany’s rapidly scaling business aligned with ISO/IEC 27001, ISO/IEC 27701, and other relevant security and privacy requirements. You will drive internal audits, policy development, and security-awareness initiatives while collaborating with colleagues across product, operations, and compliance to embed a security-first mindset as the company grows. If you want a role that blends strategic impact with hands-on ownership of security and privacy, you’ll feel right at home here. Responsibilities: Lead internal audits against ISO 27000-series standards, track remediation, and manage external audit schedules and evidence.Develop, update, and enforce information security and privacy policies, procedures, and records to meet regulatory and standard requirements.Monitor developments in security and privacy regulations (e.g., PDPA) and advise on control adjustments.Conduct annual risk assessments, maintain the risk register, and coordinate mitigation actions across teams.Design and deliver security and privacy awareness training and campaigns to raise organization wide security awareness.Collaborate with engineering, cloud operations, legal, and external consultants to ensure controls remain effective and aligned with business needs.

The Senior IT Engineer is responsible for planning, implementing, and maintaining the organization's IT infrastructure and systems. This role ensures the stable operation, efficient delivery, and continuous optimization of corporate IT services, supporting the organization's daily operations. The Senior IT Engineer will play a key role in building and managing various IT systems, including office networks, enterprise applications, and development infrastructure. Responsibilities: Group IT System Infrastructure Build-out and Maintenance:Responsible for the planning, implementation, deployment, and daily maintenance of the group's IT system infrastructure (e.g., office networks, Wi-Fi, servers, etc.).Manage and maintain enterprise-level application systems to ensure stable operation and performance.Network and Identity Management:Design, implement, and maintain office network architecture, including wired and wireless networks, ensuring their stability, security, and efficiency.Manage and maintain Identity and Access Management (IAM) systems to ensure the accuracy and security of user permissions.System Monitoring and Troubleshooting:Monitor the operational status of the IT infrastructure, identify potential issues, and perform preventive maintenance.Rapidly respond to and resolve various IT incidents, ensuring business continuity.Technical Support and User Services:Provide technical assistance and guidance to L1 support staff, facilitating the resolution of internal user hardware and software issues.Communicate and collaborate with various departments to understand their IT needs and provide appropriate solutions.