Lam Research

Job ResponsibilitiesThe impact you’ll makeAs a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.Kickstart your global career with a one-year immersive training program in Taiwan. You'll gain hands-on experience, mentorship, and cross-cultural exposure before being assigned to work in Arizona, where you'll support one of our key customers, TSMC, at the forefront of semiconductor innovation.What you’ll do• Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.• Perform on-site preventive maintenance, analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions.• Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required.• On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site.• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.• Maintain records and reports to coordinate activities between Lam and the customer and transparently discuss opportunities and challenges with the customer to increase trust.• Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction and update customer on the status of Lam tools as needed. Perform other related duties as assigned by senior Field Service Engineer / Supervisor.Other Job ResponsibilitiesCustomer• Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers.• Shadow more experienced engineer at customer site.Minimum Qualifications• Bachelor’s degree in Electronics, Engineering, other applicable field of study or previous experience in maintenance, repair and troubleshooting of semiconductor capital equipment, repair and/or installation of company equipment and company procedures.• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.• Communication skills, both written and verbal in English.• Ability to work in a clean room environment, wearing personal protective safety equipment, or a cleanroom suit.• Able to work rapidly for prolonged periods of time, including bending, stooping, reaching, walking, sitting, and standing.• Ability to complete assignments with attention to detail and high degree of accuracy and perform effectively in a demanding environment with changing workloads.• Ability to establish and maintain cooperative working relationships with co-workers and customers and adhere to customer rules and policies regarding worksite behavior and safety.• Able to travel occasionally and work shifts, on-call if needed.Preferred Qualifications• Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.• Experience in installation, maintenance, repair and troubleshooting of semiconductor capital equipment is a plus.• Foundational analytical and problem-solving skills.• Communication skills, both written and verbal in Mandarin.Our CommitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

The group you’ll be a part ofGlobal Workplace Solutions is committed to providing safe, sustainable and innovative workplace solutions which support Lam Research's business requirements. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.The impact you’ll makeThe Facilities Engineering function is responsible for engineering activities within the a firm to ensure that business objectives are met. Includes the creation, development, design and improvement of semiconductor RD cleanroom and manufacturing facilities as well as office building infrustructure, services, standards and procedures in all facilities engineering diciplines.Position ResponsibilitiesResponsible for Taiwan Technology Center electrical infrastructure systems. Core electrical systems of responsibility include, but not limited to:• High/Medium voltage systems (69kV, 22.8kV distribution)• Low voltage systems (low voltage distribution, UPS, Emergency Generator/ATS)• Design, develop, modify Electrical hardware systems• Selects OEM components and materials for power distribution box/control panel design• Creates and releases engineering drawings bill of materials using engineering change management process• Creates electrical schematics and system based on requirements• Conducts and drives design review for new concepts• Assists with development, and refinement of functional specifications for electrical systems and power distribution• Works with multidisciplinary engineering design teams to design and modify custom and OEM systemcomponents• Manages and cooperates with outsourced service providers• Provides electrical engineering design review input and approval for facility infrastructure and process tool installation projects• Provides electrical engineering construction input and commissioning support for facility infrastructure projects• Reviews short circuit coordination and arc flash studies and provide input to improve system coordination and reliabilitySupports as-build documentation of electrical system and single line diagrams• Maintains load/capacity reports for facility infrastructure systems and forecast load growthDrives improvement of electrical infrastructure to increase system reliability and up time• Experience with standard operating procedure creation and training skill• Experience with energy efficiency improvement projects• Works directly with contractors and service providers to ensure delivery of operational results• Performs Failure Mode and Effect Analysis (FMEA) during project design development phase• Capital and expense project financial management and control experienceWho we’re looking forTypically requires a minimum of a Bachelor's degree (or equivalent) in electrical engineering or similar and a minimum of 12 years of related experience. Skills and knowledge required include:• Strong oral and written communication skills in English• Familiar with IEC standards and Taiwan local regulations• Experience working with government agency• Highly proficient in power panel electrical circuit design with safety interlocks 3 phase load analysis• Good working knowledge in PCB/ Low voltage circuit design for power and control applications• Expert in application of power and controls technologies for systems automation• Understanding of AC/DC Power distribution systems required• Familiarity using power modeling software, especially ETAPPreferred qualifications• Experience working with insurance provider (FM Global) to ensure reliable facility operation• Strong working knowledge of NFPA 70/NEC code requirements and NFPA 70E electrical safety requirements• Experience creating equipment maintenance programs to align with NFPA 70B and NETA requirementsOur commitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

The group you’ll be a part ofThe Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.The impact you’ll makeDevelops, implements and maintains technical quality assurance and control systems and activities. Defines and specifies the implementation of standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of company products. Participates in the reviewing of engineering designs to contribute quality requirements and considerations. Assists product support areas in gathering and analyzing data. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.What you’ll doWho we’re looking for• Bachelor's degree or equivalent with 2-4 years of supervisory experience.Preferred qualificationsOur commitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

The group you’ll be a part ofGlobal Workplace Solutions is committed to providing safe, sustainable and innovative workplace solutions which support Lam Research's business requirements. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.The impact you’ll makeThe Facilities Engineering function is responsible for engineering activities within the a firm to ensure that business objectives are met. Includes the creation, development, design and improvement of semiconductor RD cleanroom and manufacturing facilities as well as office building infrustructure, services, standards and procedures in all facilities engineering disciplines.Position ResponsibilitiesMajor roles and responsibilitiesResponsible for Taiwan Technology Center facilities Instrumentation and Controls ( IC) and Fire Life Safety System (FLSS) systems.Responsibilities in the area of IC: - Experience in developing controls and networking design. Develop hardware assembly and wiring diagrams for supervisory control and data acquisition systems (SCADA), develop control system software in PLC ladder logic, function block, structured text and HMI programming as well as performing all continued ownership and troubleshooting of the SCADA systems. Must have relevant experience being lead engineer for hardware engineering (systems, integration, instrumentation callout, panel layout and construction). - Experienced designing process flow diagrams, PIDs, single line diagrams, cable and conduit schedules, instrumentation and control data sheets, I/O lists and controls narratives. - Experience with Allen Bradley PLC hardware/software. ControlLogix PLC programming experience developing new programs and troubleshooting existing programs. - Experience with HMI programming and troubleshooting. Wonderware InTouch experience a plus but any prior industrial HMI/SCADA experience may be substituted (GE Cimplicity, GE iFix, Rockwell Factory Talk, Ignition) - Experience configuring and troubleshooting networking devices such as industrial Ethernet switches, gateways and OPC servers. Configuring and troubleshooting industrial protocols (Common Industrial Protocol - ControlNet, DeviceNet, EtherNet/IP, Modbus RTU and TCP/IP, BACnet, ProfNet, Profibus, Foundation Fieldbus and HART Protocol) - Manage and own all control system operations. Ensure any modifications and contractor installations reflect all quality standards. Ensure that the controls vendors are coordinated with Lam Engineering (Mechanical, Chemical and Electrical) for proper delivery and implementation for controls on infrastructure projects.Responsibilities in the area of Fire Life Safety Systems (FLSS) which include fire protection, fire alarm and toxic gas monitoring systems (TGMS). - Ability to review and thoroughly understand the designs for firefighting, fire alarm and toxic gas monitoring. - Experienced with reviewing fire alarm programming and signaling ensuring all applicable code requirements are being met. Experience with suppliers like Siemens, Simplex, Honeywell Notifier, etc - Experienced fire protection layout and devices ensuring all applicable code requirements are being met. - Maintain all fire alarm and fire protection equipment and operation ensuring adequate functionality. Ensure zero downtime of the fire alarm by maintaining spare equipment. - Experienced with Honeywell Gas Detection (Vertex, ACM150, XCD Flammable Detection) programming, alarming and signaling.Who we’re looking forTypically requires Bachelor’s degree in Controls/ Electrical, Mechanical or Chemical Engineering or Computer Science with minimum 10 years of semiconductor RD lab/wafer fab experience in controls and instrumentation.Additional Qualitfications: - Technical degree/certificate and equivalent experience may be substituted. - Strong oral and written communication skills in English - Experience working with insurance provider (FM Global) to ensure reliable facility operationPreferred qualifications• Excellent people skills with demonstrated ability to work effectively and efficiently with diverse teams, customers, internal and external partners.1• Prior experience with MS office tools (ppt, excel, project)• Previous experience leading technical projects• Strong project management, communication, analytical, and problem-solving skill• Effectively read, write, and communicate with others in English• Comfortable with travellingOur commitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

The group you’ll be a part ofThe Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.The impact you’ll makeAs a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.In this role, you will directly contribute to ___.What you’ll do• Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.• Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions.• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.• Maintain records and reports to coordinate activities between Lam and the customer.• Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.• Transparently discuss opportunities and challenges with customer to increase trust.• Update customer on status of Lam tools as needed.Who we’re looking forMinimum Qualifications:• Bachelor’s degree in Electronics, Engineering, or related field with 2+ years of experience; or an advanced degree without experience; or equivalent work experience.• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.• Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.• Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.• Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.• This is a graduate eligible role.Preferred qualifications• Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.• Experience in installation, maintenance, repair and troubleshooting of semiconductor capital equipment is a plus.• Communication skills, both written and verbal, in English.• Foundational analytical and problem-solving skills.Our commitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

The group you’ll be a part ofThe Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.The impact you’ll makeAs a Regional Product Support Engineer at Lam, you’re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers.What you’ll doWho we’re looking for• Minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.Preferred qualificationsOur commitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

The group you’ll be a part ofThe Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.The impact you’ll makeAt Lam, as a Field Process Engineer you are a customer-focused expert on our equipment, pushing the boundaries to meet customer needs. You’re responsible for completing process support, evaluation, and documentation of process outputs for hardware modifications and upgrades. You play a vital role in supporting the customer in installations, training, and identifying design improvements with product groups.In this role, you will directly contribute to ___.What you’ll do• Provide process support, installation, resolve and improve process/system/productivity, and develop processes of new applications of Lam equipment at customer sites.• Complete Design of Experiments (DOE) evaluations to characterize process window for new installations or recommended field hardware modifications.• Design and conduct experiments, collect data, analyze results, generate reports, and provide recommendations.• Develop new processes for small variants to existing customer applications.• Performs application related Project Management, including planning, defining problems and objectives, developing an approach, and providing recommendations.• Collaborates with cross-functional teams and customers to understand their needs, technology roadmaps, process flow, requirements, and business challenges.• Represent Lam to our valued customers and deliver exceptional customer satisfaction.• Present technical and marketing materials with a win-win mindset to keep customers informed about products and services to address their needs.• Provide technical instruction and mentoring for more junior engineers.Who we’re looking forMinimum Qualifications:• PhD in Electronics, Chemistry, Physics, Material Science, or related field; or Masters of Science with 3+ years of relevant work experience; or Bachelors of Science with 5+ years of work experience.• Proficiency in computer applications, including data analysis tools, word processing, spreadsheet, and presentation software.• Excellent communication, written and verbal, and customer relationship skills.• Ability to work in a cleanroom environment, wearing personal protective safety equipment, or cleanroom suit, and on-call if needed.Preferred qualifications• In-depth understanding of Statistical Process Control (SPC) and/or Design of Experiments (DOE).• Foundational analytical, problem solving, and decision-making skills.Our commitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

The group you’ll be a part ofThe Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.The impact you’ll makeAs a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.In this role, you will directly contribute to ___.What you’ll do• Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.• Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions.• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.• Maintain records and reports to coordinate activities between Lam and the customer.• Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.• Transparently discuss opportunities and challenges with customer to increase trust.• Update customer on status of Lam tools as needed.Who we’re looking forMinimum Qualifications:• Bachelor’s degree in Electronics, Engineering, or related field with 2+ years of experience; or an advanced degree without experience; or equivalent work experience.• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.• Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.• Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.• Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.• This is a graduate eligible role.Preferred qualifications• Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.• Experience in installation, maintenance, repair and troubleshooting of semiconductor capital equipment is a plus.• Communication skills, both written and verbal, in English.• Foundational analytical and problem-solving skills.Our commitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

The group you’ll be a part ofThe Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.The impact you’ll makeAs a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.In this role, you will directly contribute to ___.What you’ll do• Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.• Perform analytical problem-solving, troubleshooting, conduct diagnostics, and isolate issues to the component level, and take corrective actions to minimize downtime, system interruptions, and equipment malfunctions.• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.• Assist in complex field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer.• Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.• Troubleshoot and create customer response action plans to support customer needs.• Transparently discuss opportunities and challenges with customer to increase trust.• Provide technical instruction and mentoring for more junior engineers.Who we’re looking forMinimum Qualifications:• Bachelor’s degree in Electronics, Engineering, or related field and 5+ years of experience; or Master’s degree with 3+ years; or equivalent work experience.• Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.• Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.• Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.• Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.Preferred qualifications• Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.• Communication skills, both written and verbal, in English.• Foundational analytical and problem-solving skills.Our commitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

Supv 2, Field Service (Deposition)Major responsibility is improving installation technical skills of GFW team. Maintaining GFW and local team satisfactions, as key sponsor to lead GFW and co-work with PG/CSBG/Sales to make customer and company’s goal completed. Regular oversea support other regions while requested.The impact you’ll makeDirects coordination of technical and administrative support, including installation, repair, preventive maintenance and engineering upgrades at client sites. Ensures proper records and systems are maintained. Schedules personnel for critical situations. Maintains communication with design teams and specialists to resolve or escalate technical issues. Selects, develops and evaluates personnel to ensure efficient operations.What you’ll do•Represent field service head to local service team, develop and maintain good relationship with local team.•Be accountable for service operation to achieve company goals.•Manage installed base performance of assigned functions to ensure achievement of system performance to product specifications.•Manage and direct the activities of field service and technical support required for installation, servicing and modification of company products.•Forecast and control manpower allocation and manage the utilization of engineers for a balanced absorption result.•Secure zero safety EHS event with non-hazards environment and provide sufficient training and guide service team continuously.Who we’re looking for• Be responsible for training, motivation, employee development and discipline of assigned employees.• Bachelor’s degree or equivalent, 8+ year experience in semiconductor industry and operation management experience plus.• ETCH/CLEAN/CVD knowledge experience is preferred, fluency in writing /oral English experience.• Develop team capabilities and coordinating tool startupexperience.Preferred qualifications• Engineering degree or equivalentOur commitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.