Lam Research

The group you’ll be a part ofThe Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.The impact you’ll makeAs a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.In this role, you will directly contribute to ___.What you’ll do• Provide quality on-site repair, maintenance service of Lam’s equipment at customer sites.• Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems. Take steps to minimize downtime, system interruptions, and equipment malfunctions.• Identify corrective actions required and request assistance from experienced staff for guidance when assessing severity of malfunctions.• Undergo on the job training to assist with installation, start-up, or relocation of equipment at customer’s site.• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.Who we’re looking forMinimum Qualifications:• Bachelor’s degree with no previous professional experience; or equivalent work experience.• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.• Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.• Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.• Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.• This is a graduate eligible role.Preferred qualifications• Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.• Prior experience working in electronics field a plus.• Communication skills, both written and verbal, in English.• Foundational analytical and problem-solving skills.Our commitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

The group you’ll be a part ofThe Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.The impact you’ll makeAs a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.What you’ll do• Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.• Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions.• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.• Maintain records and reports to coordinate activities between Lam and the customer.• Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.• Transparently discuss opportunities and challenges with customer to increase trust.• Update customer on status of Lam tools as needed.Who we’re looking forMinimum Qualifications:• Bachelor’s degree in Electronics, Engineering, or related field with 2+ years of experience; or an advanced degree without experience; or equivalent work experience.• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.• Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.• Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.• Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.• This is a graduate eligible role.Preferred qualifications• Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.• Experience in installation, maintenance, repair and troubleshooting of semiconductor capital equipment is a plus.• Communication skills, both written and verbal, in English.• Foundational analytical and problem-solving skills.Our commitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

The group you’ll be a part ofThe Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.The impact you’ll makeAs a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.In this role, you will directly contribute to ___.What you’ll do• Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.• Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions.• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.• Maintain records and reports to coordinate activities between Lam and the customer.• Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.• Transparently discuss opportunities and challenges with customer to increase trust.• Update customer on status of Lam tools as needed.Who we’re looking forMinimum Qualifications:• Bachelor’s degree in Electronics, Engineering, or related field with 2+ years of experience; or an advanced degree without experience; or equivalent work experience.• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.• Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.• Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.• Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.• This is a graduate eligible role.Preferred qualifications• Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.• Experience in installation, maintenance, repair and troubleshooting of semiconductor capital equipment is a plus.• Communication skills, both written and verbal, in English.• Foundational analytical and problem-solving skills.Our commitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

The group you’ll be a part ofThe Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.The impact you’ll makeAs a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.In this role, you will directly contribute to ___.What you’ll do• Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.• Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions.• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.• Maintain records and reports to coordinate activities between Lam and the customer.• Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.• Transparently discuss opportunities and challenges with customer to increase trust.• Update customer on status of Lam tools as needed.Who we’re looking forMinimum Qualifications:• Bachelor’s degree in Electronics, Engineering, or related field with 2+ years of experience; or an advanced degree without experience; or equivalent work experience.• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.• Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.• Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.• Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.• This is a graduate eligible role.Preferred qualifications• Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.• Experience in installation, maintenance, repair and troubleshooting of semiconductor capital equipment is a plus.• Communication skills, both written and verbal, in English.• Foundational analytical and problem-solving skills.Our commitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

The group you’ll be a part ofThe Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.The impact you’ll makeAs a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.In this role, you will directly contribute to ___.What you’ll do• Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.• Analyze, troubleshoot, conduct diagnostics, isolate issues, and solve problems across a broad range of Lam products to the component level to minimize downtime, system interruptions, and equipment malfunctions.• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.• Perform field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer.• Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.• Partner directly with customer at a management and engineer levels, run customer meetings, measure customer trust, and lead improvement programs.• Transparently discuss opportunities and challenges with customer to increase trust.• Provide technical instruction, leadership, and mentoring for more junior engineers.• Coach and delegate to more junior employees to ensure project completion on time.Who we’re looking forMinimum Qualifications:• Bachelor’s degree in Electronics, Engineering, or related field and 8+ years of experience; or Master’s degree with 6+ years; or equivalent work experience.• Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.• Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.• Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.• Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.Preferred qualifications• Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.• Communication skills, both written and verbal, in English.• Solid analytical, problem solving, and decision-making skills.Our commitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

The group you’ll be a part ofThe Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.The impact you’ll makeAt Lam, as a Field Process Engineer you are a customer-focused expert on our equipment, pushing the boundaries to meet customer needs. You’re responsible for completing process support, evaluation, and documentation of process outputs for hardware modifications and upgrades. You play a vital role in supporting the customer in installations, training, and identifying design improvements with product groups.In this role, you will directly contribute to ___.What you’ll do• Provide process support, installation of Lam equipment at customer sites.• Complete Design of Experiments (DOE) evaluations to characterize process window for new installations or modifications.• Develop new processes for small variants to existing customer applications.• Conduct experiments, collect, analyze data, generate reports, and provide recommendations.• Collaborates with cross-functional teams and customers to understand their needs, technology roadmaps, process flow, requirements, and business challenges.• Represent Lam to our valued customers and deliver exceptional customer satisfaction.• Present technical and marketing materials with a win-win mindset to keep customers informed about products and services to address their needs.Who we’re looking forMinimum Qualifications:• Masters of Science in Chemistry, Physics, Material Science, or related field; or Bachelors of Science with 2+ years of relevant work experience.• Proficiency in computer applications, including data analysis tools, word processing, spreadsheet, and presentation software.• Excellent communication, written, and verbal, and customer relationship skills.• Ability to work in a cleanroom environment, wearing personal protective safety equipment, or cleanroom suit, and on-call if needed.• This is a graduate eligible role.Preferred qualifications• In-depth understanding of Statistical Process Control (SPC) and/or Design of Experiments (DOE).• Foundational analytical, problem solving, and decision-making skills.Our commitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

The group you’ll be a part ofIn the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry.The impact you’ll makeAs a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.In this role, you will directly contribute to ___.What you’ll do• Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.• Perform analytical problem-solving, troubleshooting, conduct diagnostics, and isolate issues to the component level, and take corrective actions to minimize downtime, system interruptions, and equipment malfunctions.• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.• Assist in complex field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer.• Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.• Troubleshoot and create customer response action plans to support customer needs.• Transparently discuss opportunities and challenges with customer to increase trust.• Provide technical instruction and mentoring for more junior engineers.Who we’re looking forMinimum Qualifications:• Bachelor’s degree in Electronics, Engineering, or related field and 5+ years of experience; or Master’s degree with 3+ years; or equivalent work experience.• Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.• Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.• Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.• Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.Preferred qualifications• Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.• Communication skills, both written and verbal, in English.• Foundational analytical and problem-solving skills.Our commitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

The group you’ll be a part ofThe Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.The impact you’ll makeDirects the coordination of technical and administrative support activities including installation, repair, preventive maintenance and engineering change upgrades to be performed at client sites. Ensures adequate records and systems are maintained. Schedules personnel responding to critical situations. Maintains communication with design management and specialists in resolving technical problems and/or bringing problems to the design department’s attention. Selects, develops and evaluates personnel to ensure the efficient operation of the function.What you’ll doWho we’re looking for• Bachelor's degree or equivalent with 2-4 years of supervisory experience.Preferred qualificationsOur commitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

The group you’ll be a part ofThe Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.The impact you’ll makeAs a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.In this role, you will directly contribute to ___.What you’ll do• Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.• Perform analytical problem-solving, troubleshooting, conduct diagnostics, and isolate issues to the component level, and take corrective actions to minimize downtime, system interruptions, and equipment malfunctions.• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.• Assist in complex field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer.• Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.• Troubleshoot and create customer response action plans to support customer needs.• Transparently discuss opportunities and challenges with customer to increase trust.• Provide technical instruction and mentoring for more junior engineers.Who we’re looking forMinimum Qualifications:• Bachelor’s degree in Electronics, Engineering, or related field and 5+ years of experience; or Master’s degree with 3+ years; or equivalent work experience.• Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.• Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.• Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.• Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.Preferred qualifications• Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.• Communication skills, both written and verbal, in English.• Foundational analytical and problem-solving skills.Our commitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

The group you’ll be a part ofThe Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.The impact you’ll makeAs a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.In this role, you will directly contribute to ___.What you’ll do• Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.• Perform analytical problem-solving, troubleshooting, conduct diagnostics, and isolate issues to the component level, and take corrective actions to minimize downtime, system interruptions, and equipment malfunctions.• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.• Assist in complex field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer.• Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.• Troubleshoot and create customer response action plans to support customer needs.• Transparently discuss opportunities and challenges with customer to increase trust.• Provide technical instruction and mentoring for more junior engineers.Who we’re looking forMinimum Qualifications:• Bachelor’s degree in Electronics, Engineering, or related field and 5+ years of experience; or Master’s degree with 3+ years; or equivalent work experience.• Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.• Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.• Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.• Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.Preferred qualifications• Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.• Communication skills, both written and verbal, in English.• Foundational analytical and problem-solving skills.Our commitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.