IT Project Specialist 資訊專案專員(約聘)

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organization that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. We offer assistance to people based on need and irrespective of race, religion, gender or political affiliation. We have the following vacancy and are looking for a talented individual with a strong desire to contribute to humanitarian work and commit to the aims and values of MSF to join our team in Taipei.

▍Job Purpose

• An IT Project Specialist plays a critical role in ensuring (1) smooth technical integration with existing organizational technologies and (2) high level of cyber and data security during the new system deployment
• The primary purpose is to leverage technical knowledge, coordinate technical specs with internal and external stakeholders, and advise on system enhancement in regards to user requirements.

▍Principal Accountability

• Work collaboratively with the IT team, the departments project leads on new technology, solutions, and projects, supporting deployment/integration of new systems as well as issue and change management Support the ICT Manager with New system deployment which timely project management, technical evaluation, stakeholder coordination, and knowledge management.
• Understand the objectives of the NEW projects: Website Revamp, CRM optimization and HR payroll system.
• Evaluate and optimize tools to ensure integration with existing organizational technologies
• Advise IT manager and department Project leads of applications, advancements, or potential system enhancements in support of future requirements or improvements
• Ensure technical deliveries are deployed as expected and ensure user needs are met.
• Keep abreast of critical Cyber Security developments and best practices End-User Support
• Assist communication amongcross-functional teams: IT team, business stakeholders, end-users, and vendors.

▍Roles and Responsibilities

• Understand the objectives of planned projects and properly involve
  • Involve in multiple projects in parallel.
  • Understand technical details and be able to organize proper documentation
  • Clearly aware of all the dependencies of requirement and mitigate the risk of blocking critical path.
  • Join regular/ad-hoc meetings related to projects
  • Track progress and regular report to ICT manager.
• Oversee technical details of the projects and ensure the best practice and security level of the solution.
  • Help to confirm technical feasibility by understanding the frontend/backend architecture of web applications.
  • Understand the plan, review, and prioritize technical deliverables.
  • Involve in UAT and troubleshoot technical issues when needed.
  • Consider cybersecurity as the top priority. Proactively address potential risk and be able to find a solution by leveraging internal/external resources.
• Establish and maintain project documentation and perform release management
  • Responsible for logging all the tech-related details, including tech decisions, risks, and change requests.
  • Review the deployment scope and use Git to make sure all the changes are properly recorded.

無國界醫生是一個獨立的國際醫療人道救援組織，致力為受武裝衝突、流行病與傳染病和天災影響，以及遭排拒於醫療體系以外的人群提供緊急醫療援助。無國界醫生只會基於人們的需要提供援助，不受種族、宗教、性別或政治因素左右。無國界醫生台北辦公室目前正在招募1位對無國界醫生的宗旨及國際人道事務有興趣的資訊專員加入我們的團隊。

▍職務目標

• IT專案專員在以下兩方面扮演重要角色：利用既有的組織技術，確保專案執行的技術面整合順利；在新系統建立期間，確保網路及資訊安全。
• 主要目標為運用技術知識，和內部及外部利害關係人協調相關技術規格，並依據使用者需求，提供系統強化建議。

▍主要職責

• 與IT團隊及各部門專案負責人合作，共同發展新的技術、解決方案及專案，並支援新系統的開發/串聯，以及問題和變更管理。
• 支援ICT經理進行新系統開發專案，包含專案管理、技術評估、利害關係人協調以及知識管理。
• 了解各項新專案之目標：網站改版、CRM優化、人資薪資系統。
• 評估及優化工具，確保和現有組織技術之串聯。
• 為IT經理及各專案負責人提供應用、優化、或系統潛在功能建議，以支援未來之需求或優化。
• 確保準時提供技術開發之服務，並符合使用者需求。
• 及時了解關鍵網路安全發展和終端支援最佳實踐。
• 協助跨團隊之溝通：IT團隊、業務單位PM、終端使用者及廠商。

▍工作內容

• 了解規劃中的各項專案目標並適當參與:
  • 同時參與多項專案。
  • 理解技術細節並能妥善整理相關文件。
  • 了解所有需求之關聯性並降低專案延遲之風險。
  • 參與專案相關之定期及臨時會議。
  • 追蹤進度並定期向ICT經理彙報。
• 監督專案技術細節，確保解決方案符合最佳實踐與安全標準:
  • 透過了解前端/後端架構，協助確認技術可行性。
  • 理解計劃，檢視並優先處理技術交付內容。
  • 參與用戶驗收測試（UAT），必要時協助排除技術問題。
  • 實行和管理自動化工作流程，以提升效率。
  • 將資訊安全列為最高優先事項，主動處理潛在風險，並運用內部/外部資源找到解決方案。
  • 隨時了解最新的AI趨勢及技術。評估及建議可增強日常工作流程的AI產品和技術。
• 建立並維護專案文件，執行版本管理:
  • 負責記錄所有技術相關細節，包含技術決策、風險及變更請求。
  • 檢視部署範圍並使用Git確保所有變更被正確記錄。

▍Requirements

• Technical Skills
  • Frontend/Backend Understanding: Have knowledge in web applications or database.
• Familiarity with frameworks, APIs, and data flow between components.
  • Version Control: Hands-on experience with Git for managing codebases.
  • Knowledge of Salesforce, server management, or cybersecurity is a plus.
• Soft Skills
  • Strong leadership and organizational skills to follow-up parallel projects effectively.
  • Excellent verbal and written communication for technical and non-technical audiences.
  • Problem-solving mindset with a focus on delivering practical solutions.
• Education and Certification
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • PMP, Scrum Master, or related certifications are a plus.

▍Experience

• 3+ years of experience in IT project, preferably in technical or software-focused roles.

• Hands-on experience in coding or collaborating with technical teams.

• Experience with tools such as VS Code, ClickUp, Postman or similar platforms.

• Expertise in managing stakeholder communications and expectations.

▍職位要求

• 技術能力：
  • 前端/後端知識：具備網頁應用或資料庫的相關知識，熟悉框架、API以及元件間的資料流。
  • 版本控制：具備使用Git管理程式庫的實務經驗。
  • 熟悉Salesforce、伺服器管理或資安相關知識者尤佳。
• 軟技能：
  • 具備優秀的領導和組織能力，有效跟進並處理多項專案。
  • 出色的口語及書面溝通能力，能與技術及非技術使用者溝通。
  • 具備解決問題的思維模式，專注於提供實際可行的解決方案。
• 學歷與認證：
  • 資訊工程、資訊管理或相關領域的學士學位。
  • PMP、Scrum Master或相關認證者為佳。

▍經驗需求

• 3年以上IT專案經驗，技術或軟體相關職位尤佳。
• 具開發或與技術團隊合作的實務經驗。
• 熟悉VS Code、ClickUp、Postman或其他類似工具。
• 擅於利害關係人之溝通及期望管理。

Please apply with a letter of motivation (in English) and full resume (in both English and Chinese) with the expected salary and date of earliest availability on our website. Applicants not invited for interview within 4 weeks may consider their applications unsuccessful. All information collected is solely for recruitment purpose and be treated in strict confidence.

At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.

We welcome you to join our team. All personal information (photos, education and work experiences, letter of motivation etc.) received will be used solely for recruitment purpose. Your personal data will be strictly protected, please refer to our Privacy and Individual Data Protection Policy.


請進入我們的招募網頁應徵，填入相關資訊，並附上英文動機信、中、英文履歷、預期薪資與最早可到職日期等資料。如申請人於遞交申請表後四星期內未獲邀約見，即可視作其申請不成功。所有收集的資料僅作招募用途，並會嚴格保密。

無國界醫生致力於打造共融的工作文化環境，鼓勵並接納員工多元意見，我們歡迎所有性別、年齡、性向、國籍、種族、宗教信仰、能力及多元的人才加入團隊。

我們竭誠歡迎您的加入，本基金會徵才時所收到之個人基本資料、照片、學經歷、自傳等資料，僅供本基金會人事招募之用。您的個人資料將受到嚴密保護，請參考我們的「隱私與個人資料保護政策」。