MetaCRM 是一間致力於為企業提供 Web3 管理平台的創新科技公司,希望透過整合 Web2 及 Web3 的數據,將複雜難懂的區塊鏈資訊,轉化為獨一無二的戰略洞見。MetaCRM 目前主要提供的解決方案包含 Analytics 數據分析、Customer 客群管理、Marketing 行銷策略、Service 客戶服務等產品,打造所有項目所需要的 Web3 管理平台工具模組,解鎖 Web2 + Web3 的百億數位資訊商機。
MetaCRM是由前 MIT、BCG、Zendesk 和 Snapchat 等知名學府與企業的優秀人才所共同創立,並由業界最具遠見的投資者鼎力支持,如知名風險投資公司心元資本(Cherubic Ventures)、活水資本(Ondine Capital)、紅樓資本(Red Building Capital)、Blockchain Founders Fund、區塊先生(Mr. Block)等頂級 VC。
MetaCRM is an innovative technology company dedicated to providing Web3 management solutions for businesses. Our mission is to transform complex blockchain information into unique strategic insights by integrating data from both Web2 and Web3 ecosystems and unlock the multi-billion market potential of blockchain.
MetaCRM currently offers a range of key solutions, including: Analytics, Customer, Marketing and Service. These products form a comprehensive suite of Web3 management platform tools, designed to unlock the multi-billion dollar digital data hub opportunities at the intersection of Web2 and Web3.
MetaCRM is founded by exceptional talents from renowned institutions and corporations, including MIT, BCG, Zendesk, and Snapchat. We are proudly supported by some of the most visionary investors in the industry, including top-tier venture capital firms such as: Cherubic Ventures, Ondine Capital, Red Building Capital, Blockchain Founders Fund and Mr. Block. Join us to reshape the future of CRM.
Analytics 數據分析:
完整的數據分析模組能夠幫助企業了解目前該網站分析、去中心化應用的使用分析及社群內部分析報告,提供企業最完善的資訊整合分析服務。
Customer 客群管理:
彈性極佳的客群管理模組能夠幫助企業定位價值用戶、客群分層並支援自定義客群標籤從而定義最適合企業攻打的用戶群,達到最高效的投資效益。
Marketing 行銷策略:
多元化的行銷策略模組提供鏈上、鏈下等多種不同的行銷方式讓企業逐步建立起最適合企業發展的商業策略手法。
Service 客戶服務:
成熟的 Web3 專屬的工單整合模組,多渠道彙整來自用戶的所有問題、同時檢索該用戶在區塊鏈上/鏈下資訊、AI 智能客服提供建議的處理話術讓客服人員能夠一目瞭然用戶狀況並輕鬆應對複雜問題
Analytics:
Analytics module helps businesses understand their current website analytics, decentralized application usage, and internal community analysis reports. We provide the most complete information integration and analysis service to enterprises.
Customer:
Our highly flexible customer management module assists businesses in identifying valuable users and segmenting customer groups. It supports customized customer tagging to define the most suitable user groups for the enterprise to target, achieving maximum investment efficiency.
Marketing:
Our diversified marketing strategy module offers various on-chain and off-chain marketing approaches. This allows businesses to gradually establish the most suitable commercial strategy for their development.
Service:
Our mature Web3-specific ticket integration module consolidates all user inquiries from multiple channels. It simultaneously retrieves the user's on-chain and off-chain information. AI-powered smart customer service provides suggested handling scripts, allowing customer service personnel to quickly understand user situations and easily address complex issues.
MetaCRM 致力於整合 Web2 及 Web3 的數據,將複雜難懂的區塊鏈資訊轉化為獨一無二的戰略洞見,打造所有項目所需要的 Web3 管理平台工具模組,解鎖 Web2 + Web3 的百億數位資訊商機。
MetaCRM is dedicated to Web3 innovation, bridging the gap between Web2 and Web3 ecosystems. We transform intricate on-chain data into actionable, strategic insights. With our comprehensive suite of Web3 management solutions, we're empowering projects to navigate the decentralized landscape with unprecedented clarity. Our mission is to unlock the full potential of the Web3 revolution, tapping into a multi-billion dollar opportunity at the convergence of traditional and decentralized digital infrastructures.