NPI System Level Process Owner

This is a global role in the Global Quality organization. Our organization specializes in building business processes that supports Micron's strategic objectives and fulfills international standards and customer requirements. We are looking for a highly driven individual to lead and drive network alignment and enable consistent execution of the NPI (New Product Introduction) process across Frontend and Backend.

The successful candidate will be responsible for leading a team of global NPI process owners across Frontend and Backend, driving alignment across network and spearheading process improvement activities. They are expected to collaborate closely with leadership and process sponsors, to achieve best-in-class NPI process.

The successful candidate must be driven and motivated to independently drive process improvement activities, able to lead cross-functional project teams to achieve desired outcomes. They must also be able to communicate changes and assess impacts to global NPI processes. They must also be able to effectively articulate the NPI process during internal and external audits.

This position requires a good grasp of both frontend and backend manufacturing processes, and a good understanding of process and project management, as well as basic understanding of external standards such as APQP, IATF 16949 and ISO 9001. The candidate must be able to communicate well and able to collaborate effectively across a large cross-functional team. The candidate will be required to assess gaps in very dynamic situations and make quick and sound decisions that protects Micron's business and customers.

Responsibilities and Tasks (include, but not limited to):

Lead effort to define the intent and scope of the process, and how it relates to the organization’s strategy.
Establish process-performance measures and measurement methods, communicate process performance measures.
Lead business process review and ensure business process meets the required content and are communicated to process stakeholders.
Provide governance for business processes, aligning with best methods and tools, and driving process excellence.
Accountable to communicate timely on major changes of the process or where there are presence of non-conformities or new CSRs, etc and identify the need to conduct additional System Level Business Process Reviews.
Manage business process improvement roadmap and activities, ensure proper communication on process changes.
Lead efforts to improve overall cross-functional performance analysis.
Risk Based Thinking - Promote risk-based thinking (RBT) and manage risk within the process, aligned to the requirements of the Global Quality QMS Process Risk-Based Thinking Standard.
Manage risk using the RBT App and monitor and update risks, treatments, and contingency plans as applicable.
Process Management - Promote the benefits of the process-based management approach via exemplary management of the process.
Identify training needs for key process performers.
Accountable for interpretation and deployment of the Customer Requirements to applicable locations and sharing the new CR during BPR.
Develop and maintain process artifacts.
Make certain that process continues to perform to requirements for its stakeholders.
Provide process metrics and improve performance results.
Report performance to the stakeholders.
Coordinate business process improvement activities to maintain competitive edge.
Articulate NPI process during internal and external audits.
Identify opportunities for improvement and drive CIP activities accordingly.

Qualifications

Good understanding of both frontend and backend manufacturing processes
Strong knowledge of IATF 16949, ISO-9001, APQP
Strong knowledge of Automotive Core Tool
Experience in process and project management
Experience in Quality Management Systems and internal/external audits
Proficient computer skills and data analysis tools (Windows, UNIX, Word, Excel, JMP, SAP, etc.)
Successful candidate must demonstrate:

Strong communication skills
In-depth understanding and ability to manage worldwide business processes
Ability to lead, plan, execute projects at a site, or global level.
Ability to escalate critical issues and communicate with upper management, both in Global Quality and at the individual sites across the network.
Can maintain good communication with business partners to create win-win relationship
Able to work independently and in a cross functional team environment
Detail oriented with excellent problem solving skills and utilize decision making and troubleshooting tools to resolve issues and problems
Experience

5 years’ experience in a manufacturing or global role
Quality engineering, Materials Engineering, Process Engineering, Equipment Engineering, Systems Engineering, Design Engineering or related field is required
Education

Bachelor of Science Degree in Engineering, or equivalent experience.