NETFORGE SOLUTION SDN. BHD.

About the role As a Mandarin-speaking HR Assistant(Recruitment) at NETFORGE SOLUTION SDN. BHD., you will be responsible for supporting the full recruitment process and participating in interviews to ensure a smooth hiring experience. What you'll be doing Assist in job posting on various platforms (JobStreet, LinkedIn, etc.)协助在多个招聘平台发布职位信息（如 JobStreet、LinkedIn等）Screen resumes and shortlist suitable candidates for interview筛选简历并协助筛选合适的面试人选Schedule and coordinate interviews with candidates and interviewers安排和协调候选人与面试官的面试时间Join interview sessions with hiring managers and take notes or assist in evaluation与招聘经理一同参与面试，并协助记录面试内容或参与评估Assist in preparing employment contracts and onboarding documents协助准备聘用合约及入职相关文件Support university career fairs and recruitment campaigns协助组织大学招聘会和招聘宣传活动Maintain employee records and ensure proper filing and documentation维护员工档案，确保文件归档和记录完整

Manage the delivery of server orders and provide after-sales maintenance to customers.管理服务器订单的交付，并为客户提供售后维护。Diagnosing and resolving various hardware, software, server, and network issues.诊断和解决各种硬件、软件故障、服务器故障和网络故障等问题。Collect, analyze, and resolve technical issues that customers encounter, both before and after the sale.收集、分析和解决客户在售前和售后遇到的技术问题。Adhere to strict work handover protocols and provide consistent and accurate information.严格按照规范做工作交接，保证信息同步准确。Follow the company's customer service standards and procedures and stay up-to-date with the latest products and technologies.遵循公司的客户服务标准和流程，及时了解最新的产品和技术。Ensuring customer satisfaction and maintaining the company's reputation for excellent customer service.确保客户满意并维护公司卓越客户服务的声誉。

About the roleAs a Mandarin-speaking Online Sales at NETFORGE SOLUTION SDN. BHD., you will be responsible for identifying global sales opportunities through online platforms, understanding client needs, and delivering effective solutions. You will manage client relationships, drive sales progress, and contribute to our international business growth in a fast-paced, tech-driven environment.What you'll be doingFind clients from all over the world through the internet通过互联网寻找来自世界各地的客户Proactively identify potential customers to achieve sales goals and business growth.积极寻找潜在客户，以实现销售目标和业务增长Understand and analyze clients' needs to provide the best solutions了解与分析客户的需求，为了客户提供最佳方案Maintain good relationships with clients与客户保持良好关系Continuously follow up on sales progress持续跟进销售进度What we offerProviding trainingConsistent and stable commissionEPF, SOCSO, EIS starting from the probation periodMedical Leave, Annual LeaveMedical Claims Monthly Performance Bonus Incentive VacationCompany Trip, Team Building ActivityOne and a half hours of lunchtime.Near public transportation (LRT/MRT) About UsNETFORGE SOLUTION SDN. BHD. is a global IDC and cloud infrastructure provider, offering server rentals, high-protection CDN solutions, and cloud hosting services to international clients. We are dedicated to delivering high-performance, reliable cloud solutions to customers around the world.At NETFORGE SOLUTION SDN. BHD., we believe that a great team culture leads to great work. We’re proud to offer a friendly, inclusive, and collaborative working environment where everyone’s ideas are heard and valued.We value open communication, teamwork, and a growth mindset—no matter your role, you’ll find the space to learn, contribute, and grow with us.Our business is stable, with real-world use cases and clear performance targets. We offer fast, flexible decision-making, strong execution autonomy, and a well-supported marketing budget. With a technically driven team and highly engaged customers, our products are both professional and sticky.Location: Sunway Velocity, Kuala LumpurWorking Hours: Monday to Friday, 9:00 a.m. to 6:00 p.m., plus alternate Saturdays (twice a month)Off Days: 6 days off per month (including Sundays and alternate Saturdays)Come join a team that’s passionate, supportive, and always ready to take on new challenges—together.