PT Global Loyalty Indonesia

Support the customer service team in handling customer inquiries across various channelsAssist in resolving basic customer issues efficiently and accuratelyHelp maintain a high level of customer satisfaction through quality service deliveryContribute to building and maintaining positive customer relationshipsPerform administrative tasks related to customer service activities as needed

Assist the marketing team in executing marketing campaigns across various channelsSupport content creation for digital platforms and promotional materialsHelp manage and monitor social media accountsConduct basic market research and analyze trendsSupport day-to-day marketing operations and administrative tasks

Identify and research potential clients to support business growthCoordinate with brand partners and internal teams for campaign execution and promotional planningContribute ideas to enhance category growth and improve user engagementSupport the category team in analyzing consumer trends and product performance