Marketing Associate

Our Journey

ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, and the first prototype was built over a weekend with the other co-founders. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.

About the Role:

We are looking for a Marketing Associate to join our Marketing team in Taipei, supporting ShopBack’s Hong Kong market!
In this role, you’ll work closely with cross-functional partners to bring marketing campaigns to life across digital channels, contributing directly to user growth and engagement. The ideal candidate is excited by fast-paced execution, has a strong understanding of the Hong Kong market, and brings cultural and language familiarity (Cantonese is a definite bonus) to help localised campaigns resonate with users.

Your Adventure Ahead

• Coordinate and execute marketing communication materials across multiple platforms, including ShopBack App & Web, CRM, social media, and external paid channels.
• Partner closely with internal teams (Marketing, Business Development, Product) and external stakeholders to ensure smooth, timely execution of marketing campaigns aligned with business goals.
• Schedule onsite assets and ensure optimal exposure for every deal secured by the Business Development team.
• Maintain, optimise, and quality-check marketing assets across ShopBack’s digital platforms.
• Proactively identify, troubleshoot, and resolve operational or executional issues.
• Analyse website and campaign performance, sharing insights and learnings with the broader marketing team to drive continuous improvement.
• Support UI/UX enhancement projects and digital touchpoints to improve user engagement and satisfaction.
• Take on ad-hoc projects and initiatives as needed to support team and business priorities.

Essentials to Succeed

• 1+ year of experience in marketing, digital marketing, e-commerce, or a related field.
• Strong written and verbal communication skills, with experience creating content and managing social media channels.
• Fluent in English and Mandarin; Cantonese is a plus.
• A collaborative team player with the ability to work effectively across functions and with external partners.
• Proactive, solution-oriented mindset with strong attention to detail.
• Excellent organisational and time-management skills; comfortable juggling multiple priorities in a fast-moving environment.
• Positive, agile attitude and a willingness to learn and grow.
• Basic Excel skills are preferred.

ShopBackers' DNA:

• Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
• Hunger - We value hard work, and having relentless drive.
• Speed - We move fast and have a bias for action, all to deliver maximum impact.
• Impact - We focus on results, always aiming for the best possible outcomes and timelines.
• Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
  
  

Exclusively for ShopBackers:

• Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
• Be part of a winning team on a journey to global scale.
• Competitive compensation based on your performance.
• Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
• Work-From-Anywhere benefit to enable you to thrive personally and professionally.