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SBS Shop Operations Associate - Business Development, Shopee
Job updated 6 days ago
The employer was active 1 day ago
Job Description
- End-to-end shop operations execution
- Operational issue resolution & process improvement
- Manage and oversee day-to-day shop operations for assigned clusters/shops
- Ensure compliance with SOPs, templates, and workflow requirements
- Handle operational issues, workflow frictions and escalate critical issues or exceptions where needed
- Drive/Support process improvement and automation initiatives to reduce manual workload
- Coordinate with cross-functional teams such as BD, Pricing, Product, and other supporting functions
Requirements
- Fresh graduate or up to 1 year of experience in e-commerce operations, shop operations, commercial operations, or related fields
- Attention to detail and ability to manage multiple tasks
- Comfortable working with trackers, templates, spreadsheets, and process documentation
- Problem-solving mindset and ability to handle operational frictions
- Good communications and stakeholder management skills
- Can collaborate and work well within and with other teams
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About us
Shopee is the leading e-commerce platform in Southeast Asia and Taiwan.
Launched in 2015, it is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and fulfillment support.
We believe online shopping should be accessible, easy and enjoyable. This is the vision Shopee aspires to deliver on the platform, every single day.