【What you’ll be doing】
As a SHOPLINE Cloud Engineer, your primary responsibility is to enhance the availability, performance and reliability of all infrastructures supporting SHOPLINE products. You will be tasked with:
- Automation: Have a strong focus on implementing workflow automation and optimizing developer experience.
- Troubleshooting: Root cause analysis, capable of handling request errors by diving into upstream and downstream dependencies.
- Deployment and config management: operating containers canary release process.
- Optimizations: performance tuning, enhancing architecture resiliency, refining automation mechanisms.
- Define security policies for cloud infrastructures: AWS, Kubernetes and any resources access policy.
- Oncall: critical incident mitigations, e.g. system malfunction recovery, DDoS attack.
- Operating Kubernetes clusters: including routine upgrades and maintaining kubernetes components availability.
- Networking: design, implement and troubleshoot scalable network architectures.
- Cost Awareness: implementing solutions with a focus on balancing cost efficiency and system reliability.
【Who we are looking for】
- Understanding of large-scale distributed systems in practice, covering multi-tier architectures, application security, monitoring, and storage systems.
- Proficiency in Linux and willingness to dive into Linux kernels.
- Expertise in at least one proxy service such as Nginx, CloudFront, Cloudflare, or similar products.
- Expertise in Infrastructure as Code (IaC), e.g. Terraform.
- Expertise in networking and AWS networking solutions, e.g. Transit Gateway.
- Proficiency in AWS, including EKS.
- Strong scripting skills (Shell or Python preferred).
【It'd be plus if you have】
- Worked with a fast-paced startup.
- Expertise in constructing and managing e-commerce infrastructure.
- Familiarity with at least one programming language (Python and Golang are preferred).
- Experience in database administration, preferably with MongoDB, PostgreSQL, ElasticSearch, Redis or similar products.
SHOPLINE 商線科技成立於 2013 年,是擁有十年以上全通路銷售與管理經驗的全方位零售整合專家,致力為各種規模的品牌提供一站式零售解決方案並實現數位轉型,服務客戶涵蓋大型企業、中小型品牌至個人創業者,是台灣眾多知名品牌選用的零售系統領導服務商,至今已協助全球累計超過 60 萬家品牌成功開店。
SHOPLINE 以開店服務為核心,因應 OMO 全通路整合趨勢發展市場唯一五大原生開店工具,包含網路開店、社群購物、零售 POS、品牌會員 App 以及會員導購工具,幫助品牌高效整合、一站式管理多元銷售場景,藉由創新的技術能力,串連第一方與第三方數據,實現跨通路、跨系統、跨生態的無縫整合,最大化數據價值。
除了產品功能,SHOPLINE 亦持續以「知識」賦能商家經營的軟實力,成為陪伴零售業務成長的領航員。SHOPLINE 提供專業顧問策略服務,由具豐富實務經驗的顧問團隊規劃營運優化策略,協助網店盤點、數據判讀與分析、會員制度規劃、媒體代操等,幫助品牌突破業績成長曲線;並設立課程資源最豐富的學習平台「電商成長學苑」,提供系統操作、趨勢講座與檔期實戰班等全方位資源,幫助商家快速掌握商店營運的專業知識與實用技能,驅動流量與業績的正向成長。
SHOPLINE 總部設立新加坡,於台灣、日本、美國、英國等地皆設有辦公室據點,組成超過 2,000 名員工的國際化團隊。知名企業客戶包含 DR.WU、茶籽堂、綠藤生機、vacanza、美珍香、乾杯超市、Lady M、起士公爵、海邊走走、京盛宇等,皆選擇 SHOPLINE 作為商務拓展與數位升級的長期夥伴。SHOPLINE 專注實現「品牌的成功,才是 SHOPLINE 的成功」的企業使命,持續以創新的解決方案與頂尖的顧問服務,深化全通路零售服務版圖。