1. Responsible for taking phone calls of internal and external of hotel.
2. Be an expert for hotel guests to handle guest's request and inquiries.
3. Provide hotel information, and be able to introduce hotel information to every guests.
4. Be able to make room reservation for guests when needed.
5. Confident to work through telephone and emails, with good communication skills.
6. Be able to work as multi-tasks.
Conversational of Japanese or Korean is a plus.
上班地點:台北市中山區樂群二路199號
上班時段:日班、晚班、大夜班,需輪班
休假制度:平均月休7-10天
語文條件:英文(聽:精通、說:精通、讀:精通、寫:精通),中文(聽:精通、說:精通、讀:精通、寫:精通)
公司福利:
1. International hotel working experience or customer service experience is preferable.
2. Be passionate in hotel industry, patient and with good communication skill.
3. Knowing how to operate Opera and FCS-E connect is a plus.
4. On top of Chinese and English is a must, also welcome for Japanese and Korean speaking candidate.
5. Good at team work and willing to take an extra step for both guests and co-workers.
萬豪企業創立於1927年,從華盛頓特區一個小規模飲料店發跡,30年後在西元1957年第一家酒店於維吉尼亞州成立,集團總部現位於美國馬里蘭州。自1927年以來,萬豪國際集團因其以人為本的企業文化而聲名遠播,不僅全球飯店業唯一入選財富全球500強名錄企業,也獲選最具道德精神的公司及最傑出國際化的工作環境。同時憑藉「大廳酒吧(Great Room)」、「未來會議(Future of Meetings)」及「手機客房服務(Mobile Guest Service)」等創新元素成為業界先驅。
坐擁療癒身心的河濱景緻,台北萬豪在繁華市區中,帶您潛入靜謐怡人的都市花園。絕美客房為您舒暢身心,寬闊壯麗而多元的宴飲會議場地、專業服務團隊,伴您在每個人生篇章寫下無限精彩。無與倫比的奢華酒吧,在20樓高空中擁抱270度台北市容,將「千萬美景」盡收眼底。四通八達的交通網,輕鬆連結世界及台灣脈絡,並連通高質感商場,滿足每位往來客人食、飲、遊憩,乃至心靈及文化涵養的全面需求。