🌟 Specializing in AI-driven customer service solutions and virtual assistants, and using natural language processing and machine learning for automated interactions 🌟 Aims to enhance customer experience and streamline business operations through AI technology 🌟 Fully remote with competitive package and benefits
【Responsibilities】
Design and maintain the On-Premise GPU Cloud’s infrastructure, including server, network, storage systems, and software stack (e.g. hypervisors, orchestration)
Manage individual and team performance to ensure effective and efficient operations
Act as the call leader and manage outages based on severity level
Ensure high availability and performance
Provide technical support to customers through a ticketing system
Coordinate team to perform regular maintenance on the existing infrastructure, such as OS patching, platform upgrades, and storage management
Implement best-in-class DevOps practices, including continuous integration, continuous deployment, and infrastructure as code
Ensure effective management of data center operations, including ticket queue, 24/7 shift arrangements, and hardware logistics
Inspire and guide the team to identify and implement process improvements, technology innovations, and automation initiatives
Ensure all operational KPIs and metrics are measured and met
Demonstrate passion for the quality and quantity of services provided, and continuously strive to improve customer experience
Requirements
【Required Skills】
Real-life experience in data center operations or similar roles in a mission-critical environment, with availability and uptime requirements
Demonstrate Linux certification and/or administration experience, such as RHCSA/RHCE, LPIC, or Linux+
Familiarity with Openstack or VMWare stack for virtualization
Possess project management skills and experience in capacity planning and budgeting
Have knowledge of safety and security measures
Hold relevant certifications, such as ITIL Foundation, PMP, Lean, Six Sigma, and/or Risk-related certifications
Demonstrate expertise in information technology infrastructure domains, such as compute, storage, networking, and IT service delivery principles
🔥This is the CakeResume Headhunting Recruitment Service official web page for Taiwan Gold Card Holder & Foreign Professional Talents🔥
【Job Application Guidelines】How to apply?
Foreign applicants are encouraged to apply!When submitting your job application, please specify in your Cover Letter whether you possess a Taiwan Gold Card or other type of work visa.
Work visa and language requirement will be at the discretion of the companies, please read the job description carefully.
Please note that our Recruitment Consultant may take up to 14 days to initiate communication after receiving your application. Thank you for your patience in advance.
An interview with our Recruitment Consultant will be arranged before the official interview with the company.
【About Taiwan Gold Card】The Taiwan Employment Gold Card is part of the 〈Act for the Recruitment and Employment of Foreign Professional Talent〉 , implemented in October 2017. It is part of a more comprehensive government initiative to attract highly-skilled foreign talent to Taiwan.
Launched in 2018, the Taiwan Employment Gold Card is a 4-in-1 card with benefits, that includes:
Work Permit: Allows cardholders to seek employment freely, obtain employment at any time, work any type of job legally, or even start your own business in Taiwan.
Resident Visa: Long-term visa (multiple re-entry) which allows cardholders to stay in Taiwan. This includes residence for your spouse and children, and 1 year visitor visa for your parents / grandparents.
Tax benefits in terms of income tax deduction and exemption.
Alien Resident Certificate: A physical ID card proving that you can live in Taiwan legally, and eligible for Speedy Immigration Counter.
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