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Company summary
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential. We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundred of industry awards, including being one of the best companies to work for in Asia. From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
Products or services
Let us take care of your customers. Our customer experience specialists will act as your brand ambassadors, deliver the right solutions, and restore confidence with empathy and urgency.
Our tech specialists are quick on their feet as competent technical service providers around the clock across all communication channels. Escalations and closing the loop happen in a snap through well-tested methods and tools.
Understanding the sales cycle and breaking it down into buckets will give you an edge over your competitors. Building a competent inside sales team is every business’s dream. TDCX can make it a reality.
The prevalence of e-commerce sites and social media makes us all extremely visible. Safeguard your online communities and give your customers peace of mind with our effective fraud prevention solutions.
Transition out of the office and deliver a seamless customer experience from anywhere. As an outsourcing company, our Work@Home model is quick to deploy, run, and adapt to your needs—perfect for your brand’s business continuity plan.
Mission
To assist our partners and our people to achieve higher success through innovative and high-performance solutions.
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