Why Tesla:
1.創新與挑戰:特斯拉致力於汽車和能源領域的創新,你將有機會參與推動未來科技的發展,挑戰傳統車廠的界限。。
2..年輕有活力的團隊:這裡的文化鼓勵創新和團隊合作,使你能在一個支持和啟發你的環境中成長。
3..透明的業績和成長機會:特斯拉提供透明的職涯發展機會,如果你有才能和努力,升遷到店長甚至更高職位在三年內可以實現。
At Tesla, our "Tesla Advisor", consistently deliver on an incredible educational, immersive, and exciting experience to all of our current and future customers. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy by creating memorable experiences for our customers.
As a Tesla Advisor I, you will support customers from the moment they walk into our showrooms to learn about Tesla. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying experience.
Responsibilities:
• 迅速、親切地接待步行進來的客人,並以開啟對話和確保他們感受到歡迎為目標。
• 瞭解客人來特斯拉的原因,購買意圖和時間表,從而建立完整的客戶資料檔案。
• 通過回答問題和根據客人的興趣和議程提供定制化的體驗,向客人提供教育和激勵。
• 展示對所有特斯拉產品和服務的精通,以及電動車主的本地激勵措施。
• 通過收集客戶聯繫信息並為展示購買意向或潛力的個人安排試駕,幫助特斯拉維持健康的銷售管道。
• 定期更新CRM系統,以確保管理層獲得準確及時的銷售和交付信息。
• 準備車輛並主持交車約會,包括針對個別客戶需求和舒適水平定制的新車主導向說明會。
• Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
• Understand who our guests are, what brought them to Tesla, their intent and timeline to purchase, thus creating a robust Customer Profile
• Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda
• Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners
• Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential
• Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management
• Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level
Tesla 成立於 2003 年,當初創立 Tesla 的工程師團隊,希望證明人們無需因為駕駛電動車而有任何妥協。相較於燃油車,電動車的性能應該更優良、更快速也能帶來更多駕駛上的樂趣。時至今日,Tesla 已不僅打造出純電動車,更推出了具有無限擴充功能的清潔能源發電與儲存產品。Tesla 深信,全世界越快停止依靠石化燃料,則越能迅速進入零排放的美好未來。
為了建立永續能源的完整生態系統,Tesla 也設計出獨特的能源解決方案:Powerwall、Powerpack 以及 Solar Roof,實現屋主、企業以及公共設施得以管理再生能源的生產、儲存以及使用。在 Tesla 電動車與能源產品背後的是 Gigafactory 1。Gigafactory 興建主要是為了降低生產電池的成本。透過內部自行生產電池芯,Tesla 得以大量製造電池以達到生產目標,同時帶來數以千計的工作機會。