Account Manager 客戶關係經理
职缺描述
【What you will do】
- Establish close relationships with merchants to gain an insightful understanding of their business, identify their unique qualities and challenges to develop GMV growth strategies
- Engage with merchants periodically to analyse and gain insights of their performance, identify gaps or opportunities, optimise their Oddle Shop to grow their sales
- Market and cross-sell company's new products/services of our new business vertical, as well as improve new product adoption
- Protect revenue lost by reducing churn, and grow new revenue by getting merchants onboard with our marketing campaigns and/or other company-wide initiatives
- Assist merchants in day-to-day operational queries
- Periodically review engagement strategies, keep abreast of internal product offerings and knowledge as well as those of competitors
职务需求
【Who we're looking for】
- A Degree holder in business or related
- At least 3-4 years of business development/sales/client account management/customer success experience with a proven track record of success in the role
- Knowledge or experience in a SaaS / Food Tech / eCommerce industry is an advantage
- Excellent communication and interpersonal skills, building and maintaining relationships is your forte
- Strong business acumen, a critical thinker who is able to challenge ideas for the better
Sound analytical thinking, a sound ability to decipher data and make data-driven decisions
A self-driven individual who thrives in a fast-paced and highly agile environment
An entrepreneurial spirit who is self-started, resourceful, able to drive actions and inspire people around you
Possess a great sense of ownership and take pride in your work
关于我们
Oddle來自新加坡，致力於幫助餐廳發展自營品牌的合作伙伴, 目前橫跨台灣、香港、馬來西亞等餐飲市場，希望運用數位餐飲科技、提供餐飲經營者專業的經營知識，達成O2O(線上線下)營收增長，目前輔導全球超過5,000家餐飲品牌，讓餐飲品牌更升級。
台灣是美食王國，也是Oddle 積極發展發的重要市場， 我們從新加坡啟程，期待把Oddle的服務拓展到台灣，並成為橫跨亞太地區的 FoodTech 領導品牌。如果你願意跟我們一起完成這個目標，歡迎你帶著你的衝勁及創意，加入我們!
About Oddle
Oddle is committed to be F&B brands' trusted partner to digitalise, optimize and grow their business. Oddle started in 2014 as a white-label e-commerce platform and software that enabled restaurants to build their own store online with instant connectivity to local logistics partners. Today, Oddle has over 5,000 F&B brands onboarded in the region and offers a vertically integrated solution (with reservation, table ordering and even marketing services) that streamlines and consolidates both online and offline channels, giving merchants more insights on their own consumers to improve engagement with their best customers.
Oddle's consumer-facing platform, Oddle Eats, not only helps over 1 million food lovers discover new restaurants through personalized recommendations, it also provides F&B brands an additional channel to secure more online deliveries and table reservations to grow their sales; which can be up to 30% of a restaurant's total monthly revenue. Begin your food discovery journey here at https://eats.oddle.me/
【數位時代】餐飲、科技產業報導
「Oddle以新加坡市場經驗，給台灣業者3大建議」https://oddle.vip/jnb
「母親節檔期倒數，Oddle提出2大策略搶商機」https://oddle.vip/OmI
「餐飲行銷補助來了！Oddle教你行銷組合怎麼規劃？」https://oddle.vip/cQH
【生活媒體】美食綜合報導
「自由時報 - Oddle Eats 母親節外帶外送大餐」https://oddle.vip/1RM
「聯合報 - 抹茶季Oddle Eats推薦」https://oddle.vip/eEr
「美麗佳人 - 父親節蛋糕Oddle Eats推薦」https://oddle.vip/vWZ
「蘋果新聞 - Oddle Eats 連假優惠」https://oddle.vip/mT5
來看看 Oddle 成員怎麼說！ 👉 https://oddle.me/zh-tw/careers/
