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Please apply via: https://grnh.se/cdne09jk3us
【 About the company 】
At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world.
We are pioneers in the pet tech industry. Our debut product, Furbo - the world's first AIoT treat-tossing pet camera, is the #1 bestseller on Amazon in 15 countries including the US, UK and JP and have millions of users in 133 countries. In 2019, we launched an AI powered subscription service, the Furbo Pet Nanny which sends smart alerts to our users to notify them to check on the safety of their furbabies when they are home alone. Since the launch of Furbo Pet Nanny, we have saved hundreds of pets' lives and are continuing to innovate and develop new features with our state of the art technology.
The learning curve is steep. But the work is exhilarating. Tomofun is on the cusp of a pet-tech boom and we’re looking for smart, innovative thinkers who aspire to incredible things.
【 About the role 】
We’re looking for a Senior Logistics Specialist who combines strong global logistics expertise with a digital-first mindset.
In this role, you will manage Amazon cross-border logistics operations and help connect our global supply network across markets. Beyond day-to-day execution, we hope you proactively use AI tools, data insights, and workflow automation to improve operational visibility, streamline processes, and support faster, more reliable delivery experiences for customers around the world.
【 What you'll do 】
- Amazon B2B Operations
♦ Manage Amazon Vendor Central / Seller Central operations, including FBA inbound planning and labeling compliance.
♦ Monitor shipment status, inventory flow, and operational exceptions to ensure smooth fulfillment execution.
- Global Logistics Planning
♦ Coordinate international cross-border transportation across ocean freight, air freight, and express shipping.
♦ Work closely with internal teams and logistics partners to optimize shipping plans, lead time, and logistics costs.
♦ Support multi-country shipment planning and execution while ensuring stable supply continuity.
- AI-enabled Process Optimization
♦ Actively use AI tools (such as ChatGPT, Claude, and workflow automation platforms) to improve daily documentation, email communication, reporting, and operational coordination.
♦ Apply data analysis to support inventory forecasting, shipment planning, and routing optimization.
♦ Identify opportunities to automate repetitive workflows and continuously improve operational efficiency and scalability.
【 Perks 】
・You can bring your pet to the office so that they will never be home alone again :)
・The rare opportunity to work with an international team who has a passion to change the world.
・A LOT of free snacks and drinks for humans and pets!
・Comfortable and creative working environment with kitchen, sofa, and quiet areas. It’s just like your home!
・Plenty of activities such as pizza day & movie night!
【 Benefits 】
・Medical insurance and free yearly health checkup
・Flexible vacation policy; work hard and take time off when you need it.
・2 free Furbo are given to each full-time team member.
・Afternoon tea time twice a month and birthday party every month.
・Tomofun library is full of interesting books that you can borrow anytime you want.
・Come join our volunteer program. We are passionate about giving back to society.
・Company trip and employee outing program.
・Monthly meeting and lunch party. Life is not only work in Tomofun.
・Internal training workshop and external training subsidy let you expand your skill set.
・Flexible working hours.
・There are always adorable dogs and cats in the office. You’ll never get bored in Tomofun.
【 Who you are 】
♦ 5+ years of international logistics or supply chain operations experience.
♦ Hands-on experience in Amazon cross-border e-commerce logistics, including FBA operations.
♦ Strong problem-solving ability with practical experience using generative AI tools to improve work outcomes.
♦ Comfortable working with data, operational analysis, and process optimization.
♦ Strong English communication skills, including business writing and cross-functional collaboration.
♦ Curious about digital transformation and open to adopting new tools and working methods.
【Nice to Have 】
♦ Experience using low-code or no-code tools to improve operational workflows.
♦ Familiarity with cross-border tax, customs clearance, and trade compliance.
♦ Experience working in fast-paced global consumer product or e-commerce environments.
Tomofun是一間國際化的寵物科技新創公司,由Victor Chang及Maggie Cheung共同成立,並由趨勢科技創辦人Steve作為Mentor,運用最先進的技術-IoT物聯網、AI人工智慧、雲端大數據等,致力於帶給全世界寵物飼主源源不絕的歡樂與創新!
Furbo AI 寵物攝影機是我們推出的革命性產品,讓飼主透過手機隨時隨地與毛孩遠端互動,解決當主人不在寵物身邊時的焦慮 ,還能進一步追蹤和分析毛孩的行為 ,真正實踐寵物就是家人、永遠緊緊相依的願景。Furbo 不只在台灣受注目,至今全球已有數十萬使用者、遍布 133 國 ,並位居歐美亞15 國 Amazon 寵物類別銷售冠軍 ,是至今最成功的寵物科技新創品牌。我們在 2019 年推出「Furbo 寵物保姆」訂閱制 AI 服務 ,目前已成功拯救數百隻毛孩於危險之中 。我們持續開發世界級的產品、拓展國際市場,因而決定擴大延攬擁有企圖心的研發及行銷高手,與我們一同透過創新改變寵物與主人的生活。目前 Tomofun 在美國西雅圖、德國慕尼黑、日本東京、台灣台北皆設有辦公室。
隨著銷售版圖的擴增,我們不斷地獲得許多知名媒體報導與肯定(Forbes, Techcrunch, Inc., The New York Times, WIRED, CNBC…等),也吸引了亞馬遜等大型企業主動洽詢合作機會. 並且於美國知名脫口秀節目”The Ellen show”上被譽為「所有愛狗人士的亞馬遜夢想購物清單第一名」。
Tomofun團隊重視五大文化:Fun、Open-minded、Explore、Agile與Customer Love。在這裡歡迎帶寵物一起上班,彈性上下班,團隊每個人都是掌握自己工作與生活平衡的主人!隨著公司不斷茁壯,我們也期許團隊每個人一起成長,成為各領域的佼佼者。如果你也認同我們的熱情與理念,現在就加入我們,一起創造更多與毛孩子相伴的幸福生活吧!