Sr. Offline Experience Enhancement Supervisor (歡迎身心障礙者)
Job Description
Responsible for designing and optimizing offline customer experience touchpoints. This role leverages corporate strengths, business opportunity communication, brand storytelling, and product displays to enhance ABO/customer satisfaction and improve the overall in-store experience.
<Key Responsibilities>
1. Collaborate cross-functionally to propose and implement continuous improvement of experiences at physical locations, including offline experiences and interactive installations, ensuring ABO and customer experiences align with company standards and expectations.2. Develop and coordinate communication materials and visual merchandising plans in alignment with company campaigns, product launches, and promotional periods. Work closely with each Experience Center to ensure timely and high-quality execution.
3. Regularly review and update onsite displays and visual design to ensure accuracy, relevance, and alignment with current business priorities.
4. Collect and analyze feedback from ABOs and customers related to displays and in-store experiences. Identify issues and propose solutions to enhance ABO engagement and support ABO recruitment and business development.
5. Support internal initiatives and cross-functional projects to help achieve overall business and team objectives.
⚫歡迎身心障礙者
Requirements
**Education background : Bachelor's degree or above.
**Field of Study : Visual Merchandising or Commercial Design.
**Related Experience : 5+ years of experience in physical experience design, in-store visual merchandising, and project execution.
<Required Knowledge & Skills and/or Related Experience>:
1. Ability to translate business goals into effective offline experience design, with a comprehensive understanding of customer journeys and visual merchandising.
2. Strong ability to collaborate and align with internal stakeholders (e.g., Experience Operation Division, Marketing, Sales, Tech) and external partners to drive execution.
3. Proficient project management skills, including prioritization, timeline control, and multi-project handling, ensuring high-quality and timely delivery.
4. Ability to leverage customer and operational insights to evaluate effectiveness and continuously optimize experience and business outcomes.
5. Good communication and presentation skills, with the ability to clearly articulate strategies and adapt quickly to changing business needs.
About us
創立於1959年，安麗提供公平的創業機會及優質產品，支持每個人展現自我價值，朝理想前進，並攜手實現安麗願景：幫助人們過更好、更健康的生活。
無論潮流如何改變，追求健康，才是恆久不變的主流。安麗帶給你優質的產品、營養保健的知識與健康的生活方式，讓你更健康之外，還有能力照顧家人、朋友的健康。
安麗持續研發創新，帶給人們健康與美麗。全球12個研發中心、超過800位科學家及專業技術人員，獲得超過700項專利。安麗擁有多元的產品，以健康營養、健康美妍與健康居家的領導品牌，幫助人們創造屬於自己的精彩。除了銷售超過400項產品，安麗還提供創業機會。安麗現在是全球第1大直銷公司，營運遍及全球100多個國家和地區。