櫃檯行政人員/Community Associate (Front of Desk)

About us:

WorkTech is a leading co-working brand with over 19 sites across Hong Kong, Shanghai, Beijing and Taipei. We provide inspiring, aesthetically designed work spaces for companies for all growth stages, entrepreneurs and freelancers to thrive, connect and prosper.

We are looking for a motivated and outgoing individual to oversee and manage the daily customer operations at our location in Taipei. This role suits someone with the drive – not necessarily with years of management experience.

Are you are interested to be part of a global team and having the opportunity to connect with people from diverse backgrounds and industries, enjoy bridging relations both professionally and personally?

Click apply and drop by for a chat (informal interview)!

關於我們:

WorkTech是一個領先的共享工作間品牌，在香港，上海，北京和台北已經擁有超過19個共享工作空間地點。 我們為所有初創公司、企業家和自由工作者提供最舒適，以及富有美學設計的工作空間。WorkTech希望促進企業相互共享網絡和連繫，一同繁榮發展。

我們在找一位積極、外向的同事來監督和管理我們在台北的日常運營。有活力的您已經適合這個工作角色，不一定具有多年的管理經驗！

您也有興趣成為國際團隊的其中一員，並有機會與來自多元背景和行業的人士共事，學習不同的專業以及建立個人的關係橋樑嗎？

馬上應徵和我們交流一下吧！(不需要正式的面試)

About the Role:

A Community Associate is the face of WorkTech Taipei and the primary point for all our members and community. 

Goals and Objectives

Demonstrate the WorkTech's core values and strive to achieve our ambition.

• Support the Location Team team to achieve the following:
  Get to know all member's name and greet them with a smile. 
• Encourage members to know one another and be the bridge for them.
• Ensure that daily operations of the space is taken care of.
• Cover the front desk duties during business hours.
• Greet people for tours, walk-ins, schedule and arrange tours of the space
• Manage check-ins and check-outs of members
• Distribute and work with marketing team to ensure all members are aware of promotions, events and handle member's enquiries.
• Answering leads from phone calls, emails and social media channels

關於櫃檯行政人員：

櫃檯行政人員是WorkTech Taipei的代言人，也是我們所有會員和社區的主要橋樑！

目標

展示WorkTech的核心價值觀，努力實現我們的目標

與台北團隊一同實現以下目標：

了解所有會員的名字，並笑著迎接他們

成為社區內的橋樑，鼓勵成員彼此了解和交流

確保社區的日常運營得到妥善處理

在工作時間處理前台工作

迎接、管理和安排社區內的訪客到訪、參觀

管理會員的簽到和退房

並與市場營銷團隊合作，確保所有成員了解活動促銷和處理會員的查詢

處理電話查詢，電子郵件和社交媒體渠道回答

Perks

• Opportunity for work trips

• Salary bonus based on job and company performance

• Training and opportunities for promotion

We seek candidates who share our values and have outstanding qualities, such as leadership, resilience, integrity, a digital mindset, strong communication skills and the ability to work with a diverse group of people.

福利：

- 海外據點交流機會

- 績效獎金

- 培訓和晉昇機會

WorkTech在找能夠與我們分享價值觀並具有卓越條件的應徵者，例如領導力，適應力，誠信，數字思維，良好的溝通技巧以及與不同群體合作的能力皆是需要兼備的！

- Must be fluent in Written & Spoken Chinese and English.
-Passion and understanding for the WorkTech's mission and values
-Passionate about entrepreneurial communities
-College graduate with degree preferred, but not required
‘Graduates of life’ will be considered!
-Customer service and/or sales experience a plus
-Must have strong verbal and written communication skills
-Exceptional organisational and multitasking skills
-Must demonstrate core values of integrity, dependability, self-awareness, excellent work ethic, and empathy for others around them
-Proficient in basic computer skills

- 精通中英文書寫和溝通
- 必須具備較強的溝通能力
- 對WorkTech的使命和價值觀充份理解
- 對創業社區充滿熱情
- 大學畢業，學位優先，但不是必需的
“社會大學的畢業生”也被考慮！
- 客戶服務和/或銷售經驗優先
- 卓越的組織和多任務處理技能
- 必須展示誠信，可靠，自信，良好職業道德以及對周圍其他人的同情心的核心價值觀
- 具備基本的電腦應用能力