Client Success Manager

Intowow 徵才囉，不需工作經驗，歡迎社會新鮮人。

｜公司簡介
Intowow是一家鎖定全球市場的Ad Tech新創公司，於2017年由AppWorks領投，獲得500萬美金A輪融資。

全球數位廣告已超過80%是採取即時競價 (Real-Time Bidding)交易機制，Intowow專注於發展廣告賣方即時競價智能 (Publisher-Side Auction Intelligence)，透過持續演進的動態底價優化演算法 (Dynamic Floor Pricing Algorithm)，幫助全球知名網站提升其廣告營收。我們的客戶遍及北美、歐洲、澳洲等二十餘國，已獲得超過300多個全球知名網站採用。

Intowow的技術能力、產品成效、客戶滿意度，皆領先市場的其他競爭者，並於連續獲得全球Ad Tech領域多個重要獎項：

• 2021 / 2022 AdExchanger Awards: Best Early Stage Technology Company
• 2021 Digiday Technology Awards: Best Sell-Side Programmatic Platform
• 2022 Digiday Technology Awards: Best Monetization Platform for Publishers
• 2021 / 2022 Digiday Annual Awards: Most Innovative Technology Platform

｜關於 Client Success Manager

這是一個跨領域的職務，編制在Client Success Team，適合社會新鮮人探索與磨練自己的潛能，工作性質多元，主要涵蓋：

• Client Engagement
• Product Technical Support
• Data Analysis & Visualization
• Ad-Tech Consulting Service

如果你具備以下能力與特質，千萬不要錯過這個機會！

• 流利的英語口說
• 敏銳的數據邏輯
• 真誠的人際溝通
• 挑戰困難的自信
• 無可救藥的好奇心

｜薪資待遇

$60,000 - $100,000 TWD * 13 months

Equipment Subsidy $2,000 TWD / month

｜工作地點

自由選擇 Work-from-home 或者來 WeWork 一起上班！

｜公司福利

Unlimited snacks & beverages 無限量供應零食及飲料，還有專屬咖啡師、啤酒機，喜歡的零食直接訂！

Company insurance, annual health examination, etc.

＊其餘應徵條件及工作內容等完整資訊詳見如下。

| Position Overview
Are you ready to launch your career with one of the most dynamic and innovative companies in the ad tech industry? Intowow is seeking enthusiastic Client Success Managers. Join our powerhouse team and work alongside decision-makers from Forbes' top 500 premium publishers worldwide. Contribute to shaping the future of digital ad monetization while achieving unprecedented career growth.

| Career Outlook
At Intowow, Client Success Managers are the heartbeat of our success. You will:
Play a pivotal role in a cross-functional, client-facing team.
Engage with VP and C-level executives of top-tier global publishers.
Be instrumental in building the future of digital ad monetization.
Develop unparalleled skills by learning directly from visionary company leaders.
Be part of a vibrant team that embodies strength, intelligence, and support.

| Why Intowow
Hang out with five lions, and you will become the sixth. At Intowow, you'll be surrounded by talents who inspire you to push boundaries and achieve greatness. Here, your curiosity and passion drive your growth, transforming you into the best version of yourself. We're not just a team—we're a family that thrives on ambition and innovation.

| Compensation
Base Salary: $60,000 - $100,000 TWD * 13 months
Enjoy flexible salary increases based on your growth and contributions.

| Your Responsibilities
As an Client Success Manager at Intowow, you represent the pinnacle of excellence. Your responsibilities include:
Ensuring client satisfaction, acquisition, retention, and driving business growth.
Acting as the voice of the client, conveying needs and market opportunities to our product team.
Mastering product knowledge and excelling in data analytics to derive actionable insights.
Providing expert advice on complex ad-tech issues for our global media partners.
Navigating technical challenges during pre-sales and onboarding processes with ease.

| Scope of Work
Lead the client acquisition lifecycle, from pre-sales to onboarding and contracting.
Drive client growth and retention through expert product operations and consulting.
Troubleshoot and resolve client issues related to ad operations and product integration.
Collaborate with the product team to ensure client satisfaction and resolve issues.
Embody a customer-first attitude while maintaining critical thinking.

| Perks and Benefits
Equipment Subsidy: $2,000 TWD/month.
Paid Vacations: 14 days/year (no limit as long as responsibilities are fulfilled).
Flexible Workplace Options: Choose between working from home or our office at WeWork.
Additional Benefits: Company insurance, annual health examination, unlimited snacks and beverages, and more.

| Join Us
Ready to embark on an extraordinary journey with Intowow?
Send your resume to [[email protected]]

| Requirements
Bachelor's or Master's degree, fresh graduates are welcome.
Fluent in English (writing, oral presentation, communication). Minimum qualifications: TOEIC 900, IELTS 7.0, TOEFL iBT 100.
Strong analytical thinking and ability to derive insights from large datasets.
Eager to learn and grow, with a smart and passionate attitude.
Basic SQL knowledge for data analysis.
Basic web application knowledge (HTML, JavaScript, CSS).

(Optional) Proficiency in Excel and data visualization/BI tools (Google Looker Studio, Amazon Quicksight, Tableau).
(Optional) Experience with Google Ad Manager, AdSense, AdWords.
(Optional) Experience with web debugging tools (Charles, Google Chrome inspector).

| 履歷內容注意事項
請附上英文履歷，以及英文檢定證明。