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<html><head></head><body><div class="row general general-profile-4"><div class="col-sm-2"><p class="avatar-wrapper"><img class="avatar fr-rounded" src="https://media.cakeresume.com/image/upload/s--xdQPTn4g--/c_fill,g_face,h_120,w_120/v1704705599/uhhxqcqq4zwxhfj7ldzp.jpg" loading="" style="aspect-ratio: 120 / 120;"></p></div><div class="col-sm-10"><h1>SURIYADI</h1><p><span style="color: rgb(30, 37, 50); font-style: normal; font-weight: 400;">Experienced as a Banker for 5 years with strong organizational skills. Achieves company goals through exceptional planning and prioritisation.</span>&nbsp;</p><ul><li><span style="color: rgb(85, 85, 85); font-style: normal; font-weight: 400;">Kota Bekasi</span></li><li><span style="color: rgb(85, 85, 85); font-style: normal; font-weight: 400;">Jln Cipete Kp Babakan Rt 001/001 Mustikasari Kec Mustika Jaya</span></li><li><span style="color: rgb(85, 85, 85); font-style: normal; font-weight: 400;">0859106890006</span></li><li><span style="color: rgb(85, 85, 85); font-style: normal; font-weight: 400;">manullangsur9@gmail.com</span></li></ul><p><br></p></div></div><div class="row heading heading-work-experience-5"><div class="col-sm-12"><h2>Employment History</h2></div></div><div class="row repeater repeater-work-experience-5"><div class="col-sm-1"><img class="logo fr-rounded" src="https://media.cakeresume.com/image/upload/s--0tnslWxi--/c_pad,fl_png8,h_200,w_200/v1650785796/u6kmanuykfpiwqkhcvxb.png" loading="lazy" style="aspect-ratio: 200 / 200;"></div><div class="col-sm-11"><h3>Transaction Risk Analyst<span class="theme-main-color" style="font-size: 18.37px;">&nbsp; • &nbsp;PT BANK BRI</span></h3><p><span style="color: #888;">Mei 2020 - Oktober 2023</span></p><p>1. Analysed and interrogated large datasets for high-quality risk reporting.<br>2. Temporarily blocking debit and credit cards which is suspect risk transactions.</p></div></div><div class="row repeater repeater-work-experience-5 repeater-end"><div class="col-sm-1"><img class="logo fr-rounded" src="https://media.cakeresume.com/image/upload/s--0tnslWxi--/c_pad,fl_png8,h_200,w_200/v1650785796/u6kmanuykfpiwqkhcvxb.png" loading="lazy" style="aspect-ratio: 200 / 200;"></div><div class="col-sm-11"><h3>Contact Center<span class="theme-main-color" style="font-size: 18.37px;">&nbsp; • &nbsp;PT BANK BRI</span></h3><p><span style="color: #888;">Oktober 2018 - April 2020</span></p><p>1. Processed complaints professionally, seeking effective, timely solutions for continued customer &nbsp; &nbsp; &nbsp;satisfaction.<br>2. Acted as first point of contact for customer issues and queries.<br>3. Optimised customer experience by tailoring responses to individual needs.<br>&nbsp;Handled high call volumes with accuracy and efficiency for optimum productivity.</p></div></div><div class="row heading heading-education-4"><div class="col-sm-12"><h2>Education</h2></div></div><div class="row repeater repeater-education-4 repeater-end"><div class="col-sm-1"><img class="logo fr-rounded" src="https://media.cakeresume.com/image/upload/v1632989240/dq4sltvir4ubbjogmgrl.png" loading="lazy" style="aspect-ratio: 150 / 150;"></div><div class="col-sm-5"><p><span style="color: #888;">2012 - 2016</span></p><h3>Universitas Kristen Indonesia</h3><h4>Bachelor Degree&nbsp;</h4><h4>English Education</h4></div></div><div class="row general with-background general-skills-6 with-background-skills-6"><div class="col-sm-6"><h2>Skills</h2><hr><ul><li>Microsoft Office</li><li>Word</li><li>Excel</li></ul></div><div class="col-sm-6"><h2>Language</h2><hr><ul><li>English — Advanced</li></ul></div></div></body></html>

SURIYADI Experienced as a Banker for 5 years with strong organizational skills. Achieves company goals through exceptional planning and prioritisat...

My CakeResume

Transaction risk analyst

Universitas Kristen Indonesia

PT BANK BRI Tbk

SURIYADI

SURIYADI Experienced as a Banker for 5 years with strong organizational skills. Achieves company goals through exceptional planning and prioritisation. Kota Bekasi Jln Cipete Kp Babakan Rt 001/001 Mustikasari Kec Mustika Jayamanullangsur9@gmail.com Employment History Transaction Risk Analyst • PT BANK BRI MeiOktoberAnalysed and interrogated large datasets for high-quality risk reporting. 2. Temporarily blocking debit and credit cards which is suspect risk transactions. Contact Center • PT BANK BRI OktoberAprilProcessed complaints professionally, seeking effective, timely solutions for continued customer satisfaction. 2. Acted as first point of contact for customer issues and queries. 3. Optimised customer experience by tailoring responses to individual needs. Handled high call volumes with accuracy and efficiency for optimum productivity. EducationUniversitas Kristen Indonesia Bachelor Degree English Education Skills Microsoft Office Word Excel Language English — Advanced