3-year experience of business development, specialized in maintaining customer relationships and developing new customers. Hope to help your company obtain more projects and customers in the future.
Taiwan +886-921297830 | [email protected]
Target 15 Projects / per year -> Result : 21/51 RFQs -> win rate 41%
•CRM : Execute projects with the goal to obtain new projects.
•Customer satisfaction rate over 85%
•BD : Develop new customers through exhibitions/visits/online resources
•RFQ Discussion : Provide DFM suggestion and hold meetings to discuss
•RFQ Inquiry: Contact suppliers to get quotation and strategic bidding
•Quarterly Business trips:Visit existing/new customers and attend exhibitions
•Integrated communication and cooperation across departments
•Assist supervisor with assigned tasks
Was assigned to Hanoi to resolve customer complaints alone, saving approx. 30K USD loss. Also, reduced a compensation of 3K USD to 1K USD.
•Order Management
•Customer relationship maintenance,resolve complaints,execute projects
•Factory coordination:Capacity check, cooperation across departments
During my senior year, I obtained a position as an intern in the marketing department of Smart Logistics, mainly assisted the supervisor with assigned tasks and event proposals.
•Official website maintenance
•Organize B2B partner conferences
•Marketing product production
•Sort out marketing database and customer list
2018 - 2019
2015 - 2019